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Description
Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency.
The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates.
In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.
Description
roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agoda
Yes
Airbnb
Yes
Akia
No
Booking.com
Yes
Canary Digital Tipping
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
Flexkeeping
No
Integrations
Agoda
No
Airbnb
No
Akia
Yes
Booking.com
No
Canary Digital Tipping
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
Flexkeeping
Yes
Pricing Details
$25/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Smart Order
Founded
2014
Country
China
Website
www.smartorder.ai/
Vendor Details
Company Name
roommaster
Founded
1995
Country
United States
Website
roommaster.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
