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Description

Smart Order is a comprehensive property management system (PMS) designed specifically for hotels, bed and breakfasts, and vacation rentals. It incorporates essential functions such as front desk operations, a channel manager, a booking engine, and payment processing, all within a single platform. This integrated system automates everyday tasks, minimizes human errors, and optimizes workflows, significantly improving operational efficiency. The booking engine offered by Smart Order allows for direct reservations without commission fees from various search engines and social media platforms, while its secure payment gateway facilitates international transactions in the local currencies of customers. Furthermore, a real-time channel manager interfaces with leading online travel agencies like Airbnb and Booking.com, effectively preventing overbookings and enhancing occupancy rates. In addition, Smart Order provides a mobile application for management on the move, instant performance analytics, a centralized inbox for guest interactions, and connections to popular Chinese platforms such as RED and WeChat, allowing businesses to access the expanding tourism sector. This multifaceted system ensures that property owners can manage their operations seamlessly and efficiently.

Description

roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Agoda
Airbnb
Akia
Booking.com
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Fedelta Point of Sale
H&L POS
Idealpos
InTouch Data
LodgIQ
Paired Plus
Trip.com
UpsellGuru
Wave RMS
Whistle Messaging
Windcave

Integrations

Agoda
Airbnb
Akia
Booking.com
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Fedelta Point of Sale
H&L POS
Idealpos
InTouch Data
LodgIQ
Paired Plus
Trip.com
UpsellGuru
Wave RMS
Whistle Messaging
Windcave

Pricing Details

$25/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Smart Order

Founded

2014

Country

China

Website

www.smartorder.ai/

Vendor Details

Company Name

roommaster

Founded

1995

Country

United States

Website

roommaster.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Alternatives