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Description
Skippr is a real-time AI assistant that can see, communicate, and interact with software to facilitate the onboarding, activation, and support of users instantly. It integrates seamlessly with a product through just two lines of code, providing each user with a voice agent that responds to inquiries contextually, offers tailored walkthroughs, and performs tasks without necessitating any major system overhauls or data migrations. By continuously scanning the application and its knowledge database, Skippr ensures that its information is always up-to-date, remaining aligned with the latest product developments. During interactive voice and screen sessions, it customizes its approach based on the user's specific needs and objectives, instead of offering a one-size-fits-all experience. With its Click-for-you feature, it can take the reins on the pointer to fill out forms or navigate multi-screen tasks while keeping the user engaged in the process. Additionally, its direct API and MCP integrations enable it to execute functions more swiftly than traditional UI-only agents. Teams have the flexibility to set up various communication methods, such as push-to-talk, voice-only interactions, in-app messaging, guided tutorials, spontaneous support, and on-screen annotations, enhancing overall user engagement and support efficiency. This adaptability makes Skippr an invaluable tool for improving user experiences and increasing operational productivity.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
API Access
Has API
Integrations
Model Context Protocol (MCP)
Skippr Mentor
Pricing Details
$149 per month
Free Trial
Free Version
Pricing Details
$50/month/5 users
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Skippr
Founded
2023
Country
United Kingdom
Website
www.skippr.ai/
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback