Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Invoko
Invoko serves as a personal AI voice assistant for your desktop, allowing you to communicate effortlessly. Just say the command, and Invoko takes care of it: whether you choose to speak directly or drag the application onto your desktop, it can draft, summarize, respond, or execute designated tasks without the need to open another chat window. By presenting the app, page, selection, and input field directly in front of you, Invoko streamlines the process, enabling it to participate in ongoing conversations without the hassle of changing tabs, guiding you through unfamiliar software, clarifying the content on the current page, or managing more extensive projects that require continuous progress. Simply hold down the Fn key to vocalize your request, and Invoko will activate the microphone momentarily, transforming your spoken words into a response, revision, or quick solution. Thanks to its ability to leverage the active content on your screen—including the app in use, window title, page URL, highlighted text, focused field, and even screenshots when necessary—it can provide contextually relevant suggestions for actions that are both practical and efficient. This seamless integration not only enhances productivity but also elevates the overall user experience.
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Clicky
Clicky is an AI companion that resides on your Mac, positioned right beside your cursor, offering assistance by observing everything you view in real time. Rather than requiring users to switch applications, copy information, or clarify their on-screen content, they can simply ask Clicky a question verbally, and it will guide them through the task at hand. This assistant is crafted as a visual and voice-driven aid for creative, technical, and daily tasks, enabling users to master software tools, navigate interfaces, develop projects, conduct research, summarize information, and enhance their productivity within the applications they regularly utilize. Clicky can help individuals create their first music track in FL Studio, elucidate the functions of an After Effects panel, aid in logo creation within Figma, or assist with a project while remaining cognizant of the current screen context. Additionally, by saying "Clicky agent," users can activate an independent agent capable of executing tasks autonomously, such as transforming a Figma design into a live webpage or assisting in locating cameras. This seamless integration of support into users’ workflows allows for a more fluid and efficient experience across various tasks.
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