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ease
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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SiteOps provides round-the-clock monitoring for your Joomla, WordPress, and PrestaShop websites, ensuring comprehensive oversight of downtime, SSL certificates, DNS records, WHOIS/domain expiry, SEO performance, security measures, backups, and server metrics. Notable features include uptime checks that occur every 30 seconds from eight different global locations, monitoring for SSL, DNS, and WHOIS with alerts for expirations, and security assessments that cover HTTP headers, Safe Browsing, and brute-force attack detection. Additionally, the service evaluates SEO scores, Core Web Vitals, and PageSpeed performance while offering backup solutions through Akeeba for Joomla and UpdraftPlus for WordPress. Server metrics monitored encompass PHP, MySQL, load, TCP ports, and IP reputation, with native agents specifically designed for Joomla versions 4, 5, and 6, as well as WordPress and PrestaShop. Users receive alerts through various channels, including Email, SMS, Slack, Telegram, Discord, Teams, and Webhook integrations. Agencies can benefit from a multi-site dashboard, and a white-label option is available for branding purposes. The service is GDPR-compliant and hosted in Europe, with pricing plans ranging from €10 to €79 per month, including a 10-day free trial to evaluate the offerings.

Description

thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

PrestaShop Yes 
WordPress Yes 
Claude No 
Claude Duet No 
Claude for Legal No 
Gemini No 
Groq No 
Joomla! Yes 
OpenAI No 

Integrations

PrestaShop Yes 
WordPress Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Gemini Yes 
Groq Yes 
Joomla! No 
OpenAI Yes 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Pricing Details

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SiteOps

Founded

2009

Country

France

Website

www.siteops.fr

Vendor Details

Company Name

La Luce

Founded

2013

Country

Czech Republic

Website

www.thatchat.ai/en/

Product Features

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications No 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Product Features

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