Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Sinch is a communications platform as a service (CPaaS) provider that helps businesses build, automate, and manage customer interactions across messaging, email, and voice channels. The platform offers APIs for SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Telegram, and other communication services. Its Conversation API enables developers to manage one-way and two-way conversations across multiple messaging channels through a single integration. Sinch Engage provides a multichannel messaging application for creating marketing campaigns, sending notifications, managing customer conversations, and automating follow-ups. Email solutions such as Sinch Mailgun and Sinch Mailjet support transactional email delivery, marketing campaigns, email analytics, and deliverability management. Voice capabilities include programmable calling, interactive voice response, text-to-speech notifications, number masking, and SIP trunking. The Verification API helps organizations authenticate users through SMS one-time passwords, voice calls, flash calls, and other verification methods. AI-powered products include Sinch Chatlayer for building conversational chatbots and Sinch Contact Pro for managing omnichannel customer service operations. Sinch provides global network connectivity, developer SDKs, delivery monitoring, compliance features, and integrations for organizations requiring scalable customer communications.

Description

The industry's only serverless platform for voice and video and messaging APIs. Trusted by thousands of developers all over the globe to scale real-time communications for any business.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure Text to Speech No 
Bloomreach Yes 
Chatlayer by Sinch Yes 
Dialogflow No 
Digitail Yes 
Do Status Yes 
Email on Acid Yes 
Grok Bot Yes 
IBM Watson No 
Mailgun Yes 
Mapp Marketing Cloud Yes 
Operata Yes 
Raven Yes 
Rayven Yes 
Retainly Yes 
SimpleTexting Yes 
Sinch Contact Pro Yes 
Sinch Engage Yes 
SuprSend Yes 
WhatsApp Yes 

Integrations

Azure Text to Speech Yes 
Bloomreach No 
Chatlayer by Sinch No 
Dialogflow Yes 
Digitail No 
Do Status No 
Email on Acid No 
Grok Bot No 
IBM Watson Yes 
Mailgun No 
Mapp Marketing Cloud No 
Operata No 
Raven No 
Rayven No 
Retainly No 
SimpleTexting No 
Sinch Contact Pro No 
Sinch Engage No 
SuprSend No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sinch

Founded

2008

Country

Sweden

Website

www.sinch.com

Vendor Details

Company Name

voximplant

Founded

2013

Country

United States

Website

voximplant.com

Product Features

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
IVR / Voice Recognition No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
IVR / Voice Recognition Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration Yes 
Voice Mail Yes 

Alternatives

Alternatives