Sinch
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Description
Sinch is a communications platform as a service (CPaaS) provider that helps businesses build, automate, and manage customer interactions across messaging, email, and voice channels. The platform offers APIs for SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Telegram, and other communication services. Its Conversation API enables developers to manage one-way and two-way conversations across multiple messaging channels through a single integration. Sinch Engage provides a multichannel messaging application for creating marketing campaigns, sending notifications, managing customer conversations, and automating follow-ups. Email solutions such as Sinch Mailgun and Sinch Mailjet support transactional email delivery, marketing campaigns, email analytics, and deliverability management. Voice capabilities include programmable calling, interactive voice response, text-to-speech notifications, number masking, and SIP trunking. The Verification API helps organizations authenticate users through SMS one-time passwords, voice calls, flash calls, and other verification methods. AI-powered products include Sinch Chatlayer for building conversational chatbots and Sinch Contact Pro for managing omnichannel customer service operations. Sinch provides global network connectivity, developer SDKs, delivery monitoring, compliance features, and integrations for organizations requiring scalable customer communications.
Description
TopSMS serves as an SMS gateway designed for enterprises, facilitating the transmission of transactional messages, verification codes, and marketing campaigns. Businesses can dispatch order confirmations, appointment alerts, one-time passwords, and promotional messages to Germany, Austria, and over 200 other nations all from a single account, featuring their company name as the sender. The platform offers a REST API complete with webhooks and an OpenAPI specification, a Verify API specifically for OTPs, and convenient plugins for WooCommerce, Shopware, and JTL-Shop. Additionally, it includes an official application for Make and an MCP server tailored for AI assistants. Prepaid SMS credits begin at just €0.084 for messages sent to Germany, with no monthly fees or expiration dates, while new users can benefit from an initial €0.50 in free credits. The service also features EU-based servers, a comprehensive data processing agreement, and customer support available in both English and German. Users can enjoy seamless integration and a reliable messaging experience tailored to their business needs.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Model Context Protocol (MCP)
Yes
Bloomreach
Yes
Boost.ai
Yes
Claude
No
Comarch Loyalty Marketing Platform
Yes
GBPly
Yes
Inya.ai
Yes
Mailgun
Yes
Mailjet
Yes
Make
No
Integrations
Model Context Protocol (MCP)
Yes
Bloomreach
No
Boost.ai
No
Claude
Yes
Comarch Loyalty Marketing Platform
No
GBPly
No
Inya.ai
No
Mailgun
No
Mailjet
No
Make
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€0.084/SMS
Prepaid credit; €0.084 per SMS segment to Germany, Austria, Switzerland and most EU destinations. Czech and Slovak rates are volume-priced; most other destinations are €0.12 per segment, with country-specific exceptions. No subscription, monthly or setup fee and no minimum message volume. Account top-ups are €5–€4,000; new accounts receive €0.50 credit, and unused credit does not expire. Prices exclude VAT; nonstandard carrier routing may cost up to €0.103 per segment.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sinch
Founded
2008
Country
Sweden
Website
www.sinch.com
Vendor Details
Company Name
TopSMS
Founded
2023
Country
Czech Republic
Website
topsms.eu
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
