Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

Description

Experience dedicated hosting solutions tailored for web applications, featuring infrastructure automation through Docker and Kubernetes. Streamline your business operations with continuous delivery while deploying your self-hosted cloud environments using OpenStack or Proxmox VE. Benefit from distributed and replicated storage solutions capable of accommodating up to 100 TB. Enjoy high-speed bandwidth with dedicated uplink servers offering 20Gb connectivity. Our high availability application servers come with a 100% SLA, ensuring your operations run smoothly. We also provide on-demand custom hardware configurations and dedicated support to meet your unique needs. Offering unparalleled network and cyber security services, we act as a frontline defense for your digital presence. Our mission is to create a highly secure cloud application environment, leveraging cutting-edge technology to ensure your success. We specialize in protecting critical banking systems by implementing robust endpoint security defenses along with secure network and data center services. With a global footprint that spans three continents, we cater to professionals, startups, small and large enterprises, as well as major corporations. Over 80,000 customers across 102 countries have already placed their trust in our infrastructure solutions, highlighting our commitment to excellence and reliability. Our diverse clientele reflects our ability to adapt and thrive in various market conditions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docker No 
Kubernetes No 
Proxmox VE No 
Rackspace OpenStack No 
ShipBob Yes 

Integrations

Docker Yes 
Kubernetes Yes 
Proxmox VE Yes 
Rackspace OpenStack Yes 
ShipBob No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$70 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Vendor Details

Company Name

Siteage

Country

United States

Website

www.siteage.net

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

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