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ease
features
design
support

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Description

Simple Phones is an AI-based platform aimed at guaranteeing that companies never overlook a customer call by employing customizable voice agents powered by artificial intelligence. These intelligent agents manage both incoming and outgoing calls, handling various tasks such as scheduling appointments, addressing common inquiries, and delivering customer assistance. The platform provides clear call logging, documenting all communications with essential details such as caller identity, call length, and transcripts, all easily accessible via an intuitive dashboard. A standout feature is its customization capability, which allows businesses to adjust AI agents to meet their unique requirements, including preferences for language, accents, and response styles, thereby ensuring a uniform brand experience. Simple Phones accommodates a diverse array of languages and accents, making it suitable for an international audience. Furthermore, its compatibility with existing business systems, including CRM platforms and automation tools like Zapier, facilitates smooth workflow integration and enhances operational efficiency. This comprehensive approach not only improves customer interactions but also streamlines business processes significantly.

Description

An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zapier
Zoom

Integrations

Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zapier
Zoom

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Simple Phones

Country

United States

Website

www.simplephones.ai/

Vendor Details

Company Name

Tomato.ai

Country

United States

Website

tomato.ai/

Product Features

Product Features

Alternatives

Alternatives

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