Average Ratings 2 Ratings
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Description
SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.
Description
Ubie Business is an innovative platform that leverages artificial intelligence to enhance patient support by automating the clinical intake process, effectively routing patients, and managing scheduling around the clock through both voice and chat interfaces. Designed specifically for healthcare providers aiming to engage with patients earlier in their care journey, Ubie streamlines the transition from presenting symptoms to identifying the appropriate next steps while alleviating the administrative workload for healthcare staff. The platform facilitates clinical intake by evaluating patient symptoms in advance, establishing urgency or necessary routing prior to the patient's arrival, and gathering pertinent information only when essential, thus minimizing redundant paperwork. By moving away from disjointed phone calls, outdated forms, and manual triage methods, Ubie employs AI to efficiently collect symptom data, organize patient responses, and enhance routing efficiency even before patients arrive at the clinic. Additionally, its appointment scheduling features ensure that patients are directed to suitable care options, thereby smoothing the process between symptom evaluation, care navigation, and booking appointments, ultimately leading to a more seamless healthcare experience. This holistic approach not only improves patient engagement but also optimizes operational efficiency for healthcare organizations.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Simbo AI
Founded
2019
Country
United States
Website
www.simbo.ai/
Vendor Details
Company Name
Ubie
Founded
2017
Country
United States
Website
business.ubiehealth.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant