SimboConnect Description

SimboConnect is a Virtual Assistant for Healthcare Providers. It is a SaaS-based platform that automates both INBOUND and OUTBOUND calls. The Bot can handle simple to complex questions over the phone, including appointments, medical refills and on-call requests. It can also handle custom orders, referrals as well as office directions, timings and office directions. It can close some requests on its own and assign the remaining to the relevant staff. This ensures that no tasks or appointments will be missed.

SimboConnect summarizes the patient conversation in a structured way, opening the door to limitless automation and analysis. SimboConnect has a 360-degree dashboard that allows you to manage all patient phone communications in one place.

SimboConnect is a delight for patients as there are no waiting times or cumbersome IVRs. It is a great tool for hospitals and healthcare practices as they don't miss any calls or appointment requests from patients.

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Pricing

Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Simbo AI
Year Founded:
2019
Headquarters:
United States
Website:
www.simbo.ai/

Media

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Product Details

Platforms
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Type of Training
Live Online
In Person
Videos
Customer Support
Phone Support
Online

SimboConnect Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

SimboConnect User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Doctor
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Improves Patient Care & Access

    Date: Apr 02 2024

    Summary: It is very accuracy. Inquiries patients requests and also high priority patients or emergency patients addressed promptly.

    Positive: This AI Boat can answer patient inquiries through automation.
    It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests.
    It ensures timely resolution of patient requests or inquiries.

    Negative: I don't have any Complains till now. it will solve the inquires on time.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Physician
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simbo's AI bot is very helpful

    Date: Apr 02 2024

    Summary: Our clinic is finally able to ensure that there is no hold time for patients and has also reduced our front line staffing needs by 40%.

    Positive: SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

    Negative: To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

    Read More...
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