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features
design
support

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Write a Review

Description

Signal9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding. Signal9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next. Instead of a CMDB nobody keeps current, Signal9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, Signal9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.

Description

To safeguard against sophisticated threats, businesses must seamlessly blend their security measures while leveraging appropriate expertise and methodologies. Trellix Helix Connect serves as a cloud-based security operations platform, empowering organizations to manage incidents from the initial alert through to resolution effectively. By gathering, correlating, and analyzing vital data, enterprises can achieve thorough visibility and understanding, thus enhancing their threat awareness significantly. The platform facilitates the easy integration of security functions, minimizing the need for costly and extensive implementation cycles. With the aid of contextual threat intelligence, organizations can make informed and prompt decisions. Employing machine learning, artificial intelligence, and integrated real-time cyber intelligence, it enables the detection of advanced threats. Furthermore, users gain essential insights into who is targeting their organization and the motivations behind such actions. This intelligent and adaptable platform not only equips businesses to anticipate and thwart emerging threats but also helps them to identify root causes and respond promptly to incidents, ensuring a resilient security posture. In a rapidly evolving threat landscape, leveraging such technology becomes crucial for proactive defense.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveScale No 
Checkmk Yes 
Cronitor Yes 
Cyware No 
DatAnswers No 
Datadog Yes 
Google Digital Risk Protection No 
Grafana Cloud Yes 
Netdata Yes 
New Relic Yes 
Opsgenie Yes 
PagerDuty Yes 
Papertrail Yes 
Slack Yes 
Splunk AppDynamics Yes 
ThreatConnect Risk Quantifier (RQ) No 
Uptime Kuma Yes 

Integrations

ActiveScale Yes 
Checkmk No 
Cronitor No 
Cyware Yes 
DatAnswers Yes 
Datadog No 
Google Digital Risk Protection Yes 
Grafana Cloud No 
Netdata No 
New Relic No 
Opsgenie No 
PagerDuty No 
Papertrail No 
Slack No 
Splunk AppDynamics No 
ThreatConnect Risk Quantifier (RQ) Yes 
Uptime Kuma No 

Pricing Details

$179/month unlimited users
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

root9

Founded

2026

Country

United States

Website

root9.io

Vendor Details

Company Name

Trellix

Founded

2022

Country

United States

Website

www.trellix.com/products/helix/

Product Features

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting Yes 
Forensic Data Retention No 
Incident Alerting Yes 
Incident Database Yes 
Incident Logs Yes 
Incident Reporting Yes 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management Yes 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis Yes 
Workflow Automation Yes 
Workflow Management No 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics Yes 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management Yes 
Web Traffic Reporting No 

Alternatives

Alternatives