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Description

Signal9 serves as a comprehensive platform for operational intelligence and incident response, designed to assist teams in IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure by deciphering the underlying patterns associated with alerts, escalations, incidents, and overall operational activities. The platform offers a suite of features including alert management, event correlation, incident management, coordination of on-call operations, escalation management, operational analytics, and AI-driven insights into operations. By integrating data from alerts, response actions, ownership details, and historical operational information, Signal9 effectively minimizes alert fatigue, enhances incident response times, boosts visibility, and reveals operational patterns that conventional monitoring and observability tools frequently overlook. Additionally, it seamlessly integrates with various existing monitoring solutions such as Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, PagerDuty, ServiceNow, and Jira, ensuring that teams can leverage their current investments while enhancing their operational capabilities. This collaborative approach not only streamlines incident management but also empowers teams to make data-driven decisions that can lead to improved overall performance.

Description

Security organizations utilizing the SureViews Operations SaaS suite manage events with speed, consistency, and security, resulting in enhanced security results. The platform offers a consolidated interface to manage all alarms and events entering the Security Operations Center (SOC) from various systems, devices, and sources. All essential tools for effective response—including geospatial maps, action plans, nearby camera feeds, and contact lists—are conveniently available on one screen. Alarms are intelligently grouped and prioritized, ensuring that operators address the most critical incidents first. This eliminates the need to switch between systems, as every event is processed in a uniform manner, which boosts productivity and elevates security performance. Additionally, SureView’s Field Operations tool fosters seamless communication between SOC teams and field personnel, delivering real-time updates on the location and status of both staff and vital assets, thereby enhancing overall operational efficiency. With such capabilities, organizations can respond to incidents more effectively and maintain a higher level of situational awareness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ServiceNow
Slack
Zendesk
Amazon Web Services (AWS)
Dahua
Datadog
Dynatrace
Eagle Eye Networks
Google Cloud Monitoring
Grafana Cloud
Hikvision
New Relic
Opsgenie
Polarion REQUIREMENTS
ShotSpotter
Site24x7
Splunk Cloud Platform
Veoci
Wavestore VMS
Zabbix

Integrations

ServiceNow
Slack
Zendesk
Amazon Web Services (AWS)
Dahua
Datadog
Dynatrace
Eagle Eye Networks
Google Cloud Monitoring
Grafana Cloud
Hikvision
New Relic
Opsgenie
Polarion REQUIREMENTS
ShotSpotter
Site24x7
Splunk Cloud Platform
Veoci
Wavestore VMS
Zabbix

Pricing Details

$179/month unlimited users
Free Trial
Free Version

Pricing Details

$150 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Signal9

Founded

2026

Country

United States

Website

signal9.app

Vendor Details

Company Name

SureView Systems

Founded

2001

Country

United States

Website

sureviewsystems.com

Product Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Product Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

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