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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Siena eTrader provides advanced ESP, RFSQ, and RFQ pricing along with comprehensive limit order management, utilizing a multi-bank liquidity sourcing approach through its sophisticated pricing engine. This service is available across various models, including direct customer interactions, agency arrangements, and broker operations. By implementing auto-hedging and deal automation, you can safeguard your market position and expand your currency offerings, all supported by robust trading controls, monitoring for best execution, and management of customer instrument eligibility. Real-time price management allows you to adapt swiftly to fluctuating market conditions, enabling effective risk management through real-time spread, skew, and pricing adjustments. Siena's platform also ensures seamless integration with your existing pricing engines or third-party aggregators. Furthermore, it can fully connect with your current customer portal, enhancing user experience with features like single sign-on, personalized branding, and access to news and charting. Transactions, orders, and deal information are transmitted in real-time to external systems, providing a comprehensive 360° view of your customers. This integrated approach not only streamlines operations but also empowers businesses to respond proactively to market dynamics and customer needs.

Description

VeriShow, developed by HBR Labs, offers a user-friendly agent dashboard paired with a straightforward customer interface, resulting in elevated customer satisfaction among its users. This platform specializes in personal engagement through co-browsing solutions, allowing customer service representatives to effectively communicate with clients in real-time, moving away from the outdated "please hold" method. Additionally, VeriShow easily integrates with popular third-party brands and equips users with essential tools for managing Contacts, Content, Documents, Goals & Quotas, and Leads. It stands out as the premier choice for enhancing visitor interactions on your website and maximizing potential opportunities for conversion. Overall, its comprehensive features and seamless functionality make it an invaluable asset for businesses aiming to improve customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zendesk

Integrations

Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Eurobase International

Founded

1988

Country

United Kingdom

Website

www.eurobase-international.com

Vendor Details

Company Name

HBR Labs

Founded

2007

Country

United States

Website

www.verishow.com

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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