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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Shortways Assistant is the digital adoption platform that supports employees who have to use dozens of applications on a daily basis! Shortways knows that your time is precious! Our Shortways Designer interface allows you to save time when creating, modifying and publishing your user documentation! The Shortways Assistant accompanies employees who are not familiar with the software with the help of its various aids: Interactive step-by-step instructions Contextual aids (first steps, user guides, training materials, business procedures, etc.)  News and new features push Contextual FAQ Support request Search bar Create and manage content independently Dashboard and statistics This way, your users :  Self-train and self-help in real time Take on changes and new features more quickly Are guided interactively, when they need it Adopt their software more quickly Thanks to Shortways, organisations digitalise training and reduce the number of support calls by a factor of 10.

Description

Tango is an AI-driven enablement platform built to simplify training, documentation, and process adoption. It captures workflows as users click through tasks and instantly transforms them into clear, step-by-step guides. Instead of creating manuals manually, teams can document processes in minutes using Tango’s browser extension. Guides can be pinned inside tools to provide real-time, in-context assistance. On-screen highlights guide teammates through each step, ensuring consistency and accuracy. Tango supports embedding walkthroughs into knowledge bases, ticketing systems, and chat platforms. The platform also turns guides into automations that handle repetitive tasks. Built-in analytics reveal how processes are used and where users get stuck. Tango works across thousands of web-based tools without integrations or APIs. Overall, it helps organizations drive faster adoption and reduce operational errors.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cegid Talentsoft Yes 
Confluence No 
Genius Referrals No 
Google Sheets No 
HTML No 
HubSpot CRM No 
HubSpot Customer Platform No 
Ivalua Yes 
Jira No 
Markdown No 
Microsoft SharePoint No 
Microsoft Teams No 
Microsoft Word No 
Oracle Fusion Cloud ERP Yes 
Oracle Fusion Cloud HCM Yes 
SAP Store Yes 
Salesforce No 
Slack No 
Workday HCM Yes 
Zendesk No 

Integrations

Cegid Talentsoft No 
Confluence Yes 
Genius Referrals Yes 
Google Sheets Yes 
HTML Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Ivalua No 
Jira Yes 
Markdown Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Microsoft Word Yes 
Oracle Fusion Cloud ERP No 
Oracle Fusion Cloud HCM No 
SAP Store No 
Salesforce Yes 
Slack Yes 
Workday HCM No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$22/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Shortways

Founded

2011

Country

France

Website

shortways.com

Vendor Details

Company Name

Tango.ai

Country

United States

Website

www.tango.ai/

Product Features

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS Yes 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

File Sharing

Audit Trail No 
Chat / Messaging No 
Collaboration No 
Document Management No 
Drag & Drop No 
Electronic Signature No 
Encryption No 
File Synchronization No 
Search No 
User Management No 
Version Control No 
Workflow Management No 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

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