Compare Shift HR Compliance vs. empathy.co

Our online training (via our LXP or xAPI to your LMS) provides online training employees actually appreciate plus skills assessments and risk benchmarking. Compliance courses for Preventing Workplace Harassment, Cybersecurity, Global Data Privacy, AI Governance, and more. Content is written by lawyers with decades of expertise preventing workplace harassment & motivating business compliance. Our flagship anti-harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.) Emtrain courses include binge-worthy workplace video, interactive scenarios, skill building techniques, reflection questions, completion certificates, and litigation-ready reports. 100+ microlessons for continued learning OR to remediate disrespectful or non-compliant behaviors. Clients include Cisco, Degreed, Genentech, Glassdoor, Google, Instacart, NPR, Whirlpool. Partners: Workday Cloud Connect; Udemy Business; Ninjio Don't just check the compliance box. Your co-workers deserve more!

Seertech is a comprehensive solution that consolidates your learning and development investments: one contract, one software, one relationship, and one place for all your learners. Recognized as a top-tier LMS, Seertech has earned the trust of more than 5 million users worldwide. With a remarkable customer retention rate, standing 78% above the industry average, Seertech is poised to become your ultimate and enduring LMS choice. At its core, Seertech is engineered to rapidly upskill and retain resources at scale. What distinguishes Seertech is its level of personalization and configurability. This makes our LMS ideal for enterprise organizations with intricate and ‘mission-critical’ learning needs frequently found in sectors such as Manufacturing, Government, Healthcare, and Transportation. The Seertech learning approach reduces tribal knowledge, time to contribution, fragmented learning, and manual reporting. These outcomes enable enterprise organizations to better address the current skills shortage. To achieve exceptional training and learning outcomes while boosting productivity, retention and reducing costs - talk to our team today. 

Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations. Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention. Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount. QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations. API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.

InterProse ACE is a modern, cloud-based debt collection software platform built for collection agencies who specialize in consumer or commercial debt, including healthcare, property management, education, and government accounts. ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities. Heavily configurable and flexible with no one business use case in mind, our debt collection application facilitates account management, secured/unsecured payment plans, client invoicing and reports, legal judgment tracking, data reporting/analytics, and process automation while doing it all in a highly efficient and cost-effective way. Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations. ACE customers enjoy monthly updates/upgrades to the platform, real-time data & document backups, inherited third-party security audit attestations (SOC2Type2, PCI, PENTEST, HIPAA, StarAlliance, etc.), real-time consumer and client portals, open-API connections, among other modern conveniences that let them focus on business.

Jscrambler is the leader in Client-Side Protection and Compliance. We were the first to merge advanced polymorphic JavaScript obfuscation with fine-grained third-party tag protection in a unified Client-Side Protection and Compliance Platform. Our end-to-end solution does more than protect your data—it empowers your business. With Jscrambler, your teams are free to take full advantage of client-side JavaScript innovation, assured that your business benefits from blanket protection against current and emerging cyber threats, data leaks, misconfigurations, and IP theft. Jscrambler is the only solution that enables the definition and enforcement of a single, future-proof security policy for client-side protection. We also make it easy to comply with new standards and regulations; our dedicated PCI module helps businesses meet the stringent requirements of PCI DSS v4 (6.4.3 and 11.6.1). Trusted by digital leaders worldwide, Jscrambler lets you move fast and embrace a culture of fearless innovation while ensuring that both your first- and third-party client-side JavaScript assets remain secure and compliant.

Our tailor-made hosting solutions are perfect for both ordinary users and businesses who are looking for reliability and high standards. Our main goal is to ensure that our services are available and fast. To achieve this goal, we work with the best data centres around the world, specifically Tier 2 & Tier 3. Our users can access dedicated servers in the United States and Canada, as well as the Netherlands, Poland and more than 17 other locations. Our clients choose us for our flexible payment options, affordable pricing plans and quick technical support. All of our VPS nodes are virtualized with KVM and come with a 1 Gbps port. Several also have 10 Gbps ports. All of our data centres are carrier-neutral so we have multiple uplinks at each location. We only offer modern servers from Dell, SuperMicro and HP. We use Juniper and Cisco for the network part. We are always expanding our reach, and we would love to be your long-term partner.

Oxylabs is a market leader in web intelligence, helping businesses worldwide turn public web data into actionable insights with enterprise-grade, ethical, and compliant solutions. Its proxy infrastructure spans one of the largest global networks, offering residential, ISP, mobile, datacenter, and dedicated datacenter proxies, along with Web Unblocker – an AI-driven tool that ensures seamless, block-free access to even the most protected sites. On the scraping side, Oxylabs provides a complete ecosystem. The Web Scraper API manages every stage of large-scale data extraction, from proxy management to parsing, while OxyCopilot, an AI-powered assistant, generates parsing requests from simple natural language prompts. For dynamic, bot-protected websites, the Headless Browser, a headless browser designed to mimic human behavior, ensures uninterrupted access. Oxylabs also pioneers AI-driven tools like AI Studio, which enables natural language scraping and crawling so anyone can extract data without writing code. Its ready-made datasets provide instant, structured information across industries such as e-commerce, real estate, travel, and more – accelerating data projects without custom scraping. With the largest proxy services in the market, Oxylabs offers 177M+ IPs across 195 countries and is trusted by 4,000+ clients worldwide, including Fortune 500 companies. Plus, their 24/7 customer service ensures businesses get support whenever it’s needed.

LegalEdge is a purpose-built legal case management system for public sector legal professionals. It provides specialized products for prosecutor offices, public defenders, and government agencies handling legal matters. The platform centralizes case information, people records, and supporting documentation in one secure system. LegalEdge is entirely web-based, making it accessible on desktops, tablets, and smartphones without additional software. Built-in mobile support allows legal teams to stay productive in the field or while working remotely. Integration features connect LegalEdge with other justice and government systems to eliminate repetitive data entry. Agencies can choose turnkey installations or flexible service bundles based on their needs. The software has evolved over many years to reflect real-world legal workflows. LegalEdge emphasizes reliability, scalability, and long-term usability. It delivers enterprise-level functionality at a cost-conscious price point.

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

CYPHER Learning® provides the only all-in-one AI-powered learning platform that is easy-to-use, beautifully designed, and built to power billions of learning moments every day. Create courses faster. Train better. Upskill quicker.