Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
QuickBooks Online
QuickBooks Online Advanced
Ducomm
Exotel
Google Drive
Help Desk Migration
Kixie PowerCall & SMS
Mailchimp
Microsoft Outlook
PayPal
Pointerpro
TallyPrime
Telzio
Twilio
VICIdial
Xero
Zapier

Integrations

Microsoft 365
QuickBooks Online
QuickBooks Online Advanced
Ducomm
Exotel
Google Drive
Help Desk Migration
Kixie PowerCall & SMS
Mailchimp
Microsoft Outlook
PayPal
Pointerpro
TallyPrime
Telzio
Twilio
VICIdial
Xero
Zapier

Pricing Details

$39.00/month/user
Free Trial
Free Version

Pricing Details

$10 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SherpaDesk

Founded

2012

Country

United States

Website

sherpadesk.com

Vendor Details

Company Name

Vtiger

Founded

2004

Country

United States

Website

www.vtiger.com/help-desk/

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Vorex Reviews

Vorex

Kaseya

Alternatives

BoldDesk Reviews

BoldDesk

Syncfusion
Kaseya BMS Reviews

Kaseya BMS

Kaseya
ResolveEasy Reviews

ResolveEasy

Cloobot Techlabs