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Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

Description

Warmup Inbox automatically improves your email sending reputation by connecting you to other inboxes. Warming up an inbox is the process of creating an email address for general outreach or email use. This involves taking a number of steps to ensure that your email address doesn't become blacklisted, deactivated or marked as spam by other recipients. This is usually done for newly created email addresses, but it can also be beneficial for older email addresses that have had issues with email delivery. For example, a large portion of their outgoing mail ends up in a spam folder. Warming up an email inbox is basically reimagining the way a normal person would use an email address.