Average Ratings 0 Ratings
Average Ratings 0 Ratings
Similar Products
-
PylonPylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
-
InboxAllyWe work with you to make sure your inbox providers don't send spam emails to your email. In just a matter of weeks, our clients have seen their open rates increase by more than DOUBLE! High-engagement recipients open emails and scroll down as they read. This should be done for almost all emails that are opened, as long as the content is not longer than the page. If a recipient takes an email from spam and goes out of their way, it is telling the inbox provider that they made a mistake. Inbox providers will be able to tell if you move an email from the promotions folder into the primary inbox that you don't agree with their sorting criteria. It and other similar emails should go directly to the primary mailbox. It shows that the recipient is interested in your email content. The inbox provider can interpret this as "This email is extremely important, please do not send it to spam."
-
UptimeRobotThe ultimate uptime monitoring service. Get 50 monitors with 5-minute checks completely free. Set up in seconds and stay informed about your website’s health at all times. Website monitoring: Get instant alerts when your website goes down. Reliable and accurate monitoring helps you fix issues before they affect users and prevent revenue loss. SSL certificate monitoring: Avoid losing visitors due to expired SSL certificates. Get notified 30 days before expiration so you can renew in time. Ping and port monitoring: Check if your server is online or if your email service is running on port 465. Monitor any port you need with real-time alerts. Cron job monitoring: Track scheduled tasks with heartbeat monitoring. We verify if the request arrives on time, making sure server-side jobs and internet-connected devices are running properly. Status pages: Create up to 100 branded status pages, protect them with a password, and allow subscribers to receive updates. Stay informed with email, SMS, voice calls, push notifications, or integrations with Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, Google Chat, and more. Maintenance windows: Pause monitoring when you schedule downtime to avoid unnecessary alerts
-
ViktorViktor is an AI-powered coworker built to live natively inside Slack and handle complex tasks autonomously. Equipped with its own cloud computer, Viktor can write and execute code, build and deploy applications, analyze metrics, and manage workflows across more than 3,000 integrated tools. It proactively monitors systems, flags issues, and suggests actionable next steps instead of simply responding to prompts. Teams can request reports, create tickets, audit marketing campaigns, or retrieve analytics directly within Slack conversations. Viktor maintains persistent context over long-running projects, coordinating tasks and deadlines across multiple weeks. It connects seamlessly to platforms like Linear, PostHog, Google Ads, and other business tools to automate cross-functional operations. The agent drafts artifacts such as documents, issues, and updates for approval before execution. With both free and enterprise plans, Viktor scales to match team workload and automation needs. Security and workspace controls ensure safe collaboration within organizational environments. By combining autonomy, integrations, and persistent context, Viktor acts as a highly capable digital teammate embedded in daily workflows.
-
ZendeskZendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.
-
Robin by AteraRobin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
-
ServoDeskEasy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
-
BrandMailBrandMail®, created by BrandQuantum, is an innovative software tool that integrates seamlessly with Microsoft Outlook, enabling all employees within the organization to automatically generate emails that consistently reflect the brand through an easy-to-use toolbar that grants access to brand guidelines and the most current pre-approved materials. With this solution, email signatures are crafted according to your branding requirements, ensuring a uniform appearance regardless of the device or platform used to view them. These signatures are secure and managed from a central location, providing peace of mind regarding their integrity. Notably, users can view their signatures, banners, and surveys when composing, replying to, or forwarding emails. Unlike other solutions, BrandMail does not redirect emails through external servers nor does it modify the rules within your exchange environment, functioning entirely within Microsoft Outlook. By utilizing BrandMail, organizations can turn every email into a branding opportunity while also reducing the security vulnerabilities linked to the manipulation of HTML signatures, thereby enhancing both brand consistency and cybersecurity. This not only streamlines communication but also reinforces the brand identity across all employee interactions.
-
EasyDMARCEasyDMARC is a cloud-based DMARC solution for securing domains and email infrastructure, protecting organizations against phishing attacks, and more: Brand Protection Our email protection SaaS platform stops hackers from sending phishing emails to customers from company names, gaining access to accounts, and stealing personal information. Increased Email Deliverability EasyDMARC informs receiving mail servers that emails are legitimate and authentic, ensuring they’re delivered to the inbox instead of blocked or sent to spam. Visibility Into Cyber Threats EasyDMARC helps to successfully monitor every aspect of your email authentication and enforce effective protection from phishing attacks thanks to its advanced reporting capability. Business Email Compromise (BEC) Protection Most people have seen emails pretending to be from the CEO, CFO, or another executive in their organization. EasyDMARC prevents business email compromise and keeps your company reputation on the highest level․ EasyDMARC’s deliverability tool, EasySender, covers all the aspects of email deliverability. The variety of features on the platform cover email list verification, mailbox warmup, and inbox placement.
-
Centrex SoftwareOur powerful Customer Relationship Management software (CRM) can help you increase productivity, generate more revenues, and improve engagement. Manage your advance/loan portfolio. Integrated with ACH processors. Includes broker portal and syndicate reporting. Send email and SMS campaigns, send/receive SMS messages, track email openings, and much more. ClixSign® allows you to send any document for electronic signature. You can see when documents have been viewed and signed by up 8 signers. Your customers can access a branded portal that allows them to upload documents, view messages and track balances/payments. The most up-to-date contact and deal management software allows you to see the entire pipeline. Centrex Software provides custom software development solutions. We assist customers in building web and mobile apps for any purpose.
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
Enhance customer response times with personalized messages directly from your Smart Inbox. Gain immediate insights into engagement through a comprehensive record of previous interactions. Collaborate effectively in real-time by sharing a single inbox to manage the workload collectively. You can assign discussions, monitor the status of every message, and simplify approval processes. Our Priority Inbox enables you to respond more swiftly, as essential requests are automatically filtered into a designated inbox for quicker replies. Moreover, the automated features of SocialHub Smart Inbox facilitate the automatic allocation of tickets to the most suitable Community Manager for addressing inquiries. This functionality empowers your team to perform more efficiently. With Smart Rules, you can set up automated actions that will be carried out even when your team is offline, ensuring that posts that do not adhere to your netiquette are filtered out of your page, regardless of the time, even at 4 AM. This level of automation ensures your online presence remains professional and engaging at all hours.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail
Integrations
Gmail
Google Cloud Platform
Microsoft Outlook
Slack
Yahoo! Mail
Pricing Details
$5 per month
Free Trial
Free Version
Pricing Details
$99 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
maloon
Founded
2014
Country
Germany
Website
socialhub.io
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
