Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
Provide your potential customers with a tailored purchasing journey and monitor their interactions through sophisticated analytics every time you share content with them. By investing some time, sales professionals can create a personalized content hub that allows buyers to engage and share information with their decision-making teams. This exclusive content page is specifically designed for that particular opportunity, offering a significantly better user experience compared to cumbersome attachments that often get lost in lengthy email exchanges. Additionally, Sho provides insights into who is viewing specific content and the duration of their engagement. You have the power to dictate what each user sees next, and we even notify you when they are online, enabling real-time conversations. Sho consolidates all parties and materials in a single collaborative space, ensuring a quicker, simpler, and more enjoyable experience for your customer. Eliminate the hassle of navigating through links and attachments buried in extensive email threads. With Sho, your buyers will have everything they need at their fingertips, enhancing their overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Slack
Yes
Teamstack
No
Yahoo! Mail
Yes
Integrations
Gmail
No
Google Cloud Platform
No
Microsoft Outlook
No
Slack
No
Teamstack
Yes
Yahoo! Mail
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
ShoDeck
Founded
2013
Country
United Kingdom
Website
shodeck.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Sales Content Management
Audio / Video Recording
No
Audio File Management
No
Branded Sales Content
No
Centralized Sales Content Repository
No
Collaboration Tools
No
Content Recommendations
No
Email Management
No
Engagement Analytics
No
Interaction Tracking
No
Personalization
No
Sales Partner Management
No
Sales Training / Onboarding
No
Video File Management
No
Sales Enablement
Collaboration
Yes
Contact Management
No
Content Management
Yes
Document Management
Yes
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
Yes
Proposal Management
Yes
Territory Management
No
Training Management
No