Average Ratings 0 Ratings
Average Ratings 2,944 Ratings
Description
SessionPBX offers a cloud-based phone system tailored for small teams and service providers. Through an intuitive web portal, administrators can oversee users, extensions, and calling features, while team members benefit from companion softphone applications available on platforms like Windows, macOS, iOS, and Android. This service provides a comprehensive suite of functionalities, including internal calling, voice and video communication, messaging, presence indicators, voicemail capabilities, call forwarding, and SIP trunk connections that customers can select and pay for independently. The Teams Business package enhances the offering by incorporating advanced features such as call flows, business-hours routing, IVR menus, ring groups, call queues, call recording, supervision tools, and detailed reporting. Additionally, the use of QR codes and invitation links streamlines the provisioning process for team applications. While SessionTalk manages the standard service, approved partners also have the opportunity to implement a multi-tenant version of SessionPBX on their own servers and oversee their customers' workspaces, ensuring flexibility and control over the service. This versatility makes SessionPBX an appealing choice for businesses looking to optimize their communication systems.
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ACES
No
BCM One
No
Comma Compliance
No
DataParser
No
Flowroute
Yes
Insight7
No
Memtime
No
Microsoft Dynamics 365
No
Microsoft Power BI
No
Outdoo AI
No
Integrations
ACES
Yes
BCM One
Yes
Comma Compliance
Yes
DataParser
Yes
Flowroute
No
Insight7
Yes
Memtime
Yes
Microsoft Dynamics 365
Yes
Microsoft Power BI
Yes
Outdoo AI
Yes
Pricing Details
$20/month
Teams Phone starts at $20/month for five seats, with additional seats at $3/month each. Teams Business starts at $40/month for five seats, with additional seats at $6/month each. Plans include a 14-day free trial. Customers provide and pay their SIP carrier separately. Approved partners can use separate partner pricing.
Free Trial
Yes
Free Version
No
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SessionTalk
Founded
2009
Country
United Kingdom
Website
sessiontalk.io/hosted-pbx
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Alternatives
No Alternatives
