Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Servme is an all-encompassing software solution aimed at enhancing the dining experience for guests while optimizing restaurant operations. It features a user-friendly reservation system that handles both online and offline bookings, effectively minimizing no-shows and cancellations with secure payment methods. Additionally, the platform boasts a guest CRM that allows for tailored experiences, alongside marketing automation tools that facilitate targeted email and SMS outreach. Its table management capabilities ensure efficient seating arrangements, while comprehensive data reporting and analytics help monitor performance across various locations. Servme also includes interactive digital menus and efficient waitlist management options. Designed to integrate seamlessly with existing systems, Servme's goal is to boost restaurant occupancy and drive sales, making it an invaluable asset for establishments of any scale. By harnessing this technology, restaurants can not only streamline their operations but also enhance customer satisfaction and loyalty.
Description
dinerr is a comprehensive cloud-based platform designed for restaurant owners, managers, and front-of-house personnel. It provides an array of features including digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery service. The platform's dashboard efficiently manages live orders, kitchen operations, table assignments, reservations, waitlists, guest communication, and analytics. Additionally, dinerr Mobile empowers staff to oversee orders and table management via iPhone, iPad, and Android devices, while the web application is accessible through any browser. The Pro version enhances the experience with advanced reservation, table management, analytics, and staffing tools, while the Premium tier introduces AI-driven phone answering, Google Business Profile management, review tracking, staff rostering, payroll-hour monitoring, and various POS integrations. Restaurants can integrate with services like Square, Clover, Uber Direct, and QuickBooks Online when available. Global access to menus and management features is offered, although payment processing and partner integrations may vary by country and provider. The Free Plan provides essential functionalities such as digital menus, QR ordering, and guest payments, while the premium plans come with a 14-day free trial period, allowing potential users to explore the platform's capabilities before committing. Overall, dinerr aims to streamline restaurant operations and enhance customer experiences across various locations.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
Yes
Avaya Experience Platform
Yes
Bird
Yes
Clover
No
Facebook
Yes
Foodics
Yes
Google Business Profile
No
Instagram
Yes
Maitre'D POS
Yes
OPERA Cloud PMS
Yes
Integrations
Stripe
Yes
Avaya Experience Platform
No
Bird
No
Clover
Yes
Facebook
No
Foodics
No
Google Business Profile
Yes
Instagram
No
Maitre'D POS
No
OPERA Cloud PMS
No
Pricing Details
$129 per month
Free Trial
No
Free Version
Yes
Pricing Details
$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Servme
Founded
2017
Country
United Arab Emirates
Website
www.servmeco.com
Vendor Details
Company Name
dinerr LLC
Country
United States
Website
dinerr.com
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Alternatives
Alternatives
No Alternatives