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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Servme is an all-encompassing software solution aimed at enhancing the dining experience for guests while optimizing restaurant operations. It features a user-friendly reservation system that handles both online and offline bookings, effectively minimizing no-shows and cancellations with secure payment methods. Additionally, the platform boasts a guest CRM that allows for tailored experiences, alongside marketing automation tools that facilitate targeted email and SMS outreach. Its table management capabilities ensure efficient seating arrangements, while comprehensive data reporting and analytics help monitor performance across various locations. Servme also includes interactive digital menus and efficient waitlist management options. Designed to integrate seamlessly with existing systems, Servme's goal is to boost restaurant occupancy and drive sales, making it an invaluable asset for establishments of any scale. By harnessing this technology, restaurants can not only streamline their operations but also enhance customer satisfaction and loyalty.

Description

dinerr is a comprehensive cloud-based platform designed for restaurant owners, managers, and front-of-house personnel. It provides an array of features including digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery service. The platform's dashboard efficiently manages live orders, kitchen operations, table assignments, reservations, waitlists, guest communication, and analytics. Additionally, dinerr Mobile empowers staff to oversee orders and table management via iPhone, iPad, and Android devices, while the web application is accessible through any browser. The Pro version enhances the experience with advanced reservation, table management, analytics, and staffing tools, while the Premium tier introduces AI-driven phone answering, Google Business Profile management, review tracking, staff rostering, payroll-hour monitoring, and various POS integrations. Restaurants can integrate with services like Square, Clover, Uber Direct, and QuickBooks Online when available. Global access to menus and management features is offered, although payment processing and partner integrations may vary by country and provider. The Free Plan provides essential functionalities such as digital menus, QR ordering, and guest payments, while the premium plans come with a 14-day free trial period, allowing potential users to explore the platform's capabilities before committing. Overall, dinerr aims to streamline restaurant operations and enhance customer experiences across various locations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Avaya Experience Platform Yes 
Bird Yes 
Clover No 
Facebook Yes 
Foodics Yes 
Google Business Profile No 
Instagram Yes 
Maitre'D POS Yes 
OPERA Cloud PMS Yes 
PAR POS Yes 
POSitouch Yes 
Painapo Yes 
Paymob Yes 
QuadraNet Reservations Yes 
QuickBooks Online No 
Revel Systems Yes 
Simphony POS Yes 
Tevalis Yes 
Zomato Yes 

Integrations

Stripe Yes 
Avaya Experience Platform No 
Bird No 
Clover Yes 
Facebook No 
Foodics No 
Google Business Profile Yes 
Instagram No 
Maitre'D POS No 
OPERA Cloud PMS No 
PAR POS No 
POSitouch No 
Painapo No 
Paymob No 
QuadraNet Reservations No 
QuickBooks Online Yes 
Revel Systems No 
Simphony POS No 
Tevalis No 
Zomato No 

Pricing Details

$129 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Servme

Founded

2017

Country

United Arab Emirates

Website

www.servmeco.com

Vendor Details

Company Name

dinerr LLC

Country

United States

Website

dinerr.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Alternatives

Alternatives

No Alternatives
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