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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Servme is an all-encompassing software solution aimed at enhancing the dining experience for guests while optimizing restaurant operations. It features a user-friendly reservation system that handles both online and offline bookings, effectively minimizing no-shows and cancellations with secure payment methods. Additionally, the platform boasts a guest CRM that allows for tailored experiences, alongside marketing automation tools that facilitate targeted email and SMS outreach. Its table management capabilities ensure efficient seating arrangements, while comprehensive data reporting and analytics help monitor performance across various locations. Servme also includes interactive digital menus and efficient waitlist management options. Designed to integrate seamlessly with existing systems, Servme's goal is to boost restaurant occupancy and drive sales, making it an invaluable asset for establishments of any scale. By harnessing this technology, restaurants can not only streamline their operations but also enhance customer satisfaction and loyalty.

Description

Tablekeep is a booking software tailored for independent dining establishments across Australia, including restaurants, cafes, and bars. This system operates directly through the venue’s website, ensuring that all bookings, guest lists, and customer interactions remain exclusive to the venue itself. Offering a straightforward monthly fee starting at $79, it eliminates commission charges per reservation, fees for individual diners, and costs related to the covers that would have been collected regardless. The service includes a customizable booking widget for any website, along with a dedicated booking page, a floor plan that facilitates table assignments, a run sheet for managing walk-ins and waitlists, guest profiles that allow for self-service modifications and cancellations, and a comprehensive reporting dashboard. Notifications and reminders are sent using the venue's own domain, making them appear professional and personal rather than generic communications from a third party. Additional premium features include the option for deposits and protection against no-shows through Stripe without incurring platform fees, the ability to sell set menus and supplementary items at the time of booking, the organization of ticketed events, and an AI assistant that utilizes the venue's unique data to enhance customer experience. Moreover, this innovative approach helps foster stronger connections between the restaurant and its guests, ultimately driving customer loyalty and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Avaya Experience Platform Yes 
Bird Yes 
Cisco CX Cloud Yes 
Facebook Yes 
Foodics Yes 
Google Cloud Platform Yes 
Grandstream Wave Yes 
Instagram Yes 
Maitre'D POS Yes 
MiCloud Connect Yes 
OPERA Cloud PMS Yes 
PAR POS Yes 
Painapo Yes 
Paymob Yes 
QuadraNet Reservations Yes 
Revel Systems Yes 
Simphony POS Yes 
Stripe Yes 
Tevalis Yes 
WhatsApp Yes 

Integrations

Avaya Experience Platform No 
Bird No 
Cisco CX Cloud No 
Facebook No 
Foodics No 
Google Cloud Platform No 
Grandstream Wave No 
Instagram No 
Maitre'D POS No 
MiCloud Connect No 
OPERA Cloud PMS No 
PAR POS No 
Painapo No 
Paymob No 
QuadraNet Reservations No 
Revel Systems No 
Simphony POS No 
Stripe No 
Tevalis No 
WhatsApp No 

Pricing Details

$129 per month
Free Trial No 
Free Version Yes 

Pricing Details

$79 AUD/month (flat, not per u
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Servme

Founded

2017

Country

United Arab Emirates

Website

www.servmeco.com

Vendor Details

Company Name

Tablekeep

Founded

2023

Country

Australia

Website

tablekeep.com.au

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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