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support

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Description

ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.

Description

Cloud-based solution for observability that helps businesses manage and track workload and performance through a single dashboard. Monitor all the services you run on your cloud without compromising cost, granularity or scale. Groundcover is a cloud-native APM solution that makes observability easy so you can focus on creating world-class products. Groundcover's proprietary sensor unlocks unprecedented granularity for all your applications. This eliminates the need for costly changes in code and development cycles, ensuring monitoring continuity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Amplify No 
AWS AppSync No 
AWS Backup No 
AWS Marketplace No 
Azure AI Anomaly Detector No 
Azure AI Custom Vision No 
Azure AI Metrics Advisor No 
Azure Kubernetes Service (AKS) No 
Azure Managed Grafana No 
Container Service for Kubernetes (ACK) No 
Fluentd No 
Grafana Cloud No 
IBM Cloud Kubernetes Service No 
Kubernetes No 
Microsoft 365 Yes 
Microsoft Teams Yes 
Mirantis Kubernetes Engine No 
OpenTelemetry No 
Oracle Container Engine for Kubernetes No 
Prometheus No 

Integrations

AWS Amplify Yes 
AWS AppSync Yes 
AWS Backup Yes 
AWS Marketplace Yes 
Azure AI Anomaly Detector Yes 
Azure AI Custom Vision Yes 
Azure AI Metrics Advisor Yes 
Azure Kubernetes Service (AKS) Yes 
Azure Managed Grafana Yes 
Container Service for Kubernetes (ACK) Yes 
Fluentd Yes 
Grafana Cloud Yes 
IBM Cloud Kubernetes Service Yes 
Kubernetes Yes 
Microsoft 365 No 
Microsoft Teams No 
Mirantis Kubernetes Engine Yes 
OpenTelemetry Yes 
Oracle Container Engine for Kubernetes Yes 
Prometheus Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20/month/node
Predictable price 
based on nodes, not data.
groundcover breaks the customary volume-based pricing model, 
allowing teams to scale away, at a fraction of the cost.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ServicePilot

Founded

2001

Country

France

Website

www.servicepilot.com/en/

Vendor Details

Company Name

groundcover

Founded

2021

Country

Israel

Website

www.groundcover.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Log Management

Archiving No 
Audit Trails No 
Compliance Reporting No 
Consolidation No 
Data Visualization No 
Event Logs No 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Application Performance Monitoring (APM)

Groundcover is a comprehensive cloud-native Application Performance Management (APM) platform designed to simplify observability, enabling you to concentrate on creating exceptional products. Utilizing our innovative eBPF sensor technology, Groundcover provides unmatched detail across all your applications without the need for expensive code modifications or lengthy development cycles to maintain monitoring effectiveness. This one-of-a-kind sensor gathers data directly from the Linux kernel while exerting minimal impact on CPU and memory usage. The Groundcover platform integrates all your traces, metrics, and logs into a single unified interface, empowering you to conduct thorough investigations to identify the root cause of issues swiftly and achieve rapid mean time to recovery (MTTR). Groundcover delivers exceptional visibility into your environments, significantly minimizing your overall troubleshooting efforts.

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions No 

Cloud Monitoring

Gain comprehensive insights into the performance of your cloud infrastructure, regardless of scale, by easily consolidating all your metrics in a single location and enhancing your infrastructure's efficiency. The Groundcover platform is designed specifically for cloud-native environments, offering robust infrastructure monitoring features. It allows for immediate assessment of the health and performance of your infrastructure, all with a simple deployment process. Streamline your troubleshooting - by serving as a centralized repository for your infrastructure, application, and customer metrics, you can query, correlate, and resolve issues in your cloud environments using real-time data and insights across your entire stack. Effortlessly store everything - keep track of any volume of metrics without concerns about cardinality or retention limits. Your subscription fees remain unchanged, regardless of the detail level of the metrics you choose to store or analyze.

IT Infrastructure Monitoring

Gain comprehensive insights into the performance of your cloud infrastructure, regardless of its scale, by easily consolidating all your metrics in one location to enhance efficiency. The Groundcover platform is specifically designed for monitoring infrastructure in cloud-native settings. It allows for immediate tracking of the health and efficiency of your infrastructure, all while ensuring a seamless deployment experience. Streamline your troubleshooting process - serving as a centralized resource for all your infrastructure, application, and customer metrics, it enables you to query, correlate, and resolve issues within your cloud environments using real-time data and insights from across your entire setup. Store everything with ease - you can retain any volume of metrics without concerns about cardinality or retention limits. Your subscription fees remain consistent, regardless of the granularity of the metrics you choose to store or analyze.

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring No 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Log Management

**Cloud-Based Log Management Solution** Effortlessly stream, store, and analyze your logs at any scale for a predictable price. **Unmatched Scalability** Our Log Management platform is engineered for substantial scale and rapid query capabilities, enabling you to swiftly and efficiently analyze logs from your entire cloud infrastructure. **Contextual Insights** Every log entry is enhanced with actionable insights and linked to pertinent metrics and traces in a unified view, allowing you to quickly locate information and resolve issues. **Centralized Efficiency** Groundcover provides a unified log management system that empowers you to log freely without restrictions. Store limitless data and enjoy consistent pricing, no matter the volume of logs you manage. Your data, your choice.

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring No 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

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