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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CLogic
Automation Anywhere
COZYROC SSIS+ Suite
Cention Contact Center
Creatio
Dixa
Exigence
Facebook
Five9
FocalScope
Freshdesk
Intercom
LiveChat
RadiantOne
RingCentral Contact Center
RingCentral Engage
ScreenMeet
Slack
WhatsApp
Zendesk

Integrations

3CLogic
Automation Anywhere
COZYROC SSIS+ Suite
Cention Contact Center
Creatio
Dixa
Exigence
Facebook
Five9
FocalScope
Freshdesk
Intercom
LiveChat
RadiantOne
RingCentral Contact Center
RingCentral Engage
ScreenMeet
Slack
WhatsApp
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$415/month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/customer-service-management.html

Vendor Details

Company Name

Solvemate

Founded

2015

Country

Germany

Website

www.solvemate.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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