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features
design
support

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Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

Description

The Vaccine Administration Management application from ServiceNow® empowers various organizations, including healthcare providers and governmental bodies, to effectively design and oversee vaccination initiatives. Individuals receiving vaccinations can access a self-service portal to give privacy consent and consult the knowledge base or Virtual Agent for frequently asked questions, as well as self-schedule their appointments after completing an eligibility questionnaire. Healthcare providers have the capability to arrange appointments for groups of qualified individuals, send notifications to citizens and patients, carry out vaccination procedures, and keep track of vaccination-related tasks. The platform also allows users to request, reschedule, or cancel appointments, gather essential pre-vaccination data along with privacy consent, and send email reminders about upcoming appointments, all while ensuring a smooth and organized vaccination process. Additionally, the application enhances operational efficiency by streamlining communication between providers and recipients, making it easier to manage vaccine distribution effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Bitbucket No 
Docusign No 
GitLab No 
Jenkins No 
Microsoft Entra ID No 
Microsoft Teams No 
SAP SuccessFactors No 
Terraform No 
Zabbix No 
Zebra MotionWorks Proximity No 

Integrations

Amazon Connect Yes 
Bitbucket Yes 
Docusign Yes 
GitLab Yes 
Jenkins Yes 
Microsoft Entra ID Yes 
Microsoft Teams Yes 
SAP SuccessFactors Yes 
Terraform Yes 
Zabbix Yes 
Zebra MotionWorks Proximity Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

store.servicenow.com/sn_appstore_store.do#!/store/application/1ecf840d3b512010c24e870044efc419/1.0.1

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Product Features

Vaccine Management

Adverse Reaction Reporting No 
Alerts / Notifications No 
Appointment Reminders No 
Billing No 
Communication Tools No 
Dose Tracking No 
For Governments No 
Immunization Proof No 
Inventory Management No 
Predictive Analytics No 
Scheduling No 
Virtual Waiting Room No 

Alternatives