JOpt.TourOptimizer Reviews

Summary: JOpt team is very supportive, hard working and highly knowledgeable. They always ready to take new changes as per customer requirements.
The product is used by our customers daily and it gives optimal and expected results

Positive: JOpt is perfect solution of route optimization. It supports a wide variety of mandatory and optional constraints.
- Good support team that always ready to help
- Performing well with large volumes of data
- Development team being open to customer requirements
- It actively maintained and updated with great support team

Negative: Most of cases, default setting works well but learning required to tune the settings if needed as per business requirements.

Summary: The team at DNA Evolutions is highly knowledgeable and very supportive. The product is great and used by our customers daily and consistently achieves highly optimal results.

Positive: - Product has support for multiple constraints, optional as well as mandatory
- Great support from the development team
- Evolving product with enhancements being pushed out and the team being open to customer requirements
- Significant performance improvements seen with large volumes of data

Negative: Default settings work well. But there is a learning curve to further tune the settings if needed per business requirements. Once done, it works well!

Summary: At DNA Evolutions, they have an exceptional, hardworking team that is always available to provide swift assistance. They embrace new challenges with agility and adapt quickly. We have been using this product for years to consistently deliver optimized results across diverse industries, ensuring the utmost customer satisfaction as we cater to a range of clients.

Positive: JOpt is capable of handling complex tour-optimization problems with support for a wide variety of mandatory and optional constraints, such as skill, time windows, and preferred technicians etc.
This versatility enables its use in diverse types of industries.
Performance has improved significantly in recent years.
Additionally, it is very actively maintained and updated with a great support team. Which guarantees its reliability.

Negative: While understanding the settings to tune it according to the actual need may require some time, this is an expected aspect of a highly versatile product designed to meet various needs. The cordial nature of the support team effectively mitigates this potential drawback.

Summary: We've had a very positive experience for several years now not only with the setup but also for the outstanding ongoing support from DNA Evolutions team.

Looking forward to working more on their Product in the web / Azure space.

Positive: - Flexible and great support from the developers.
- In spite of the time zone difference, they have a very timely response to questions and clarifications anytime we get stuck.
- Constantly evolving and adding features to the product.
- They are willing to listen to the customer's unique requirements and request for additional features.

Negative: - The steep learning curve at the beginning and setup can be a little confusing at first. But once the settings are dialed in then it's rock solid!

Summary: We have worked with DNA for over a decade and formed a great relationship with them. Their support is top notch and the product is constantly improving. I have no problems recommending them.

Positive: - The DNA team is awesome. They are quick to respond to any questions and always try to help us find a solution for our quirky needs.
- Fast!
- Great documentation

Negative: - None.

Summary: The company I work for uses this product as a Routing Engine for multiple clients. It's quick, heavily optimizable and 95% of the time, beats our competitors results. The other 5% is probably PEBKAC issues.

Positive: - Quick response and processing results
- Heavily Optimizable
- Good Support Staff when we have questions / requests

Negative: N/A.

Summary: Can't say enough about the folks at DNA Evolutions. They have an amazing team of folks who are both incredibly humble and knowledgeable and eager to help whenever you ask. The product gets used by hundreds of our customers daily and consistently achieves highly optimal results for both on-time and minimizing distance driven.

Positive: - Prompt and helpful response from the team at DNA for support and information. Great group of folks to interact with!
- Product is very much alive, getting constant fixes and features.
- Well documented.
- Runs extremely fast, optimizer has had a lot of work to make it execute speedily over the last few years.
- Outperforms other optimization engines we've looked at.

Negative: - Can be tricky to dial the settings in perfectly, although the default settings typically do work very well.
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