Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.
Description
Vocalys is an innovative Android application tailored for independent tradespeople and field-service experts who create customer quotes and invoices while on the job. Users can verbally dictate job specifics, assess a structured draft, and make adjustments to descriptions, quantities, prices, and taxes prior to finalizing. The app features the capability to scan supplier price tags, apply a selected profit margin, and incorporate materials into the quote seamlessly. Additionally, users can input customer information, business details, payment options, and deposit amounts, allowing them to share PDFs or send quotes for electronic signatures through AgoSign. Once quotes are accepted, they can effortlessly be transformed into invoices, and all documents can be organized and exported for accountant purposes. Certain functions, such as viewing and editing, can be performed offline, but features like dictation, scanning, syncing, sending, and obtaining remote signatures require internet access. The app also adjusts country settings to accommodate different document formats, currencies, and tax requirements. Designed specifically for professionals such as plumbers, electricians, landscapers, and service technicians, Vocalys aims to streamline the quoting and invoicing process for independent field workers, enhancing their productivity and efficiency. Ultimately, this app represents a significant advancement in the tools available to tradespeople for managing their business on the go.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Contact ServicePower for pricing details.
Free Trial
No
Free Version
No
Pricing Details
£10.99/month
30-day free trial for eligible new subscribers. After the trial, the monthly plan is £10.99 including tax, with no commitment. The trial does not automatically charge; a subscription must be confirmed. Local prices may vary by country.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ServicePower
Founded
1996
Country
United States
Website
www.servicepower.com/products/mobile-technician-enablement
Vendor Details
Company Name
Vocalys
Country
France
Website
vocalys.pro/en
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Quoting
Automated Quoting
No
Catalog Management
No
Client Portal
No
Contact Management
No
Customer Accounts
No
Customizable Branding
No
Discount Management
No
Forms Creation
No
Pricing Management
No
Product Configurator
No
Proposal Management
No