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Description

ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record. The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost. This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.

Description

SkyBoss is a cloud-driven software solution designed for managing field services specifically tailored for contractors. With its cost-effective pricing and an abundance of features, SkyBoss seeks to eliminate the common challenges faced by field service business owners. Its comprehensive functionalities encompass scheduling for jobs and technicians, invoicing, GPS tracking and routing for technicians, detailed reporting, and enhanced communication tools. This versatile platform is appropriate for electrical, plumbing, and HVAC contractors of all sizes, making it an ideal choice for any service-oriented business. Furthermore, the user-friendly interface ensures that teams can quickly adapt and maximize the benefits of the software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

QuickBooks Online No 
QuickBooks Online Advanced No 

Integrations

QuickBooks Online Yes 
QuickBooks Online Advanced Yes 

Pricing Details

$50/route/month
Free Trial No 
Free Version No 

Pricing Details

$39.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ServiceLife

Founded

2023

Country

United States

Website

servicelife.app

Vendor Details

Company Name

SkyBoss

Founded

2012

Country

United States

Website

www.skyboss.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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