ServiceLife Description

ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record.

The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost.

This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.

Pricing

Pricing Starts At:
$50/route/month

Integrations

No Integrations at this time

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Company Details

Company:
ServiceLife
Year Founded:
2023
Headquarters:
United States
Website:
servicelife.app

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Product Details

Platforms
Web-Based
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

ServiceLife Features and Options

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