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Average Ratings 0 Ratings
Description
Revolutionize your business operations with top-tier field service management software. ServiceBench offers essential tools to connect your entire network, streamline procedures, and boost overall productivity. This robust platform is designed to oversee all aspects of your business, catering to various types of repairs. It enables effective management of technicians, clients, ongoing work, parts procurement, claims, and invoicing. Currently, numerous large companies utilize this system to enhance their enterprises. It stands as a premier solution for overseeing the entire customer journey. By leveraging technology, you can ensure your customers enjoy a seamless and convenient service experience. From the moment a job is scheduled until its completion, all parties are kept informed about the latest status of the repair. The software delivers comprehensive enterprise tools that provide both historical and up-to-date insights for every service event. This approach enhances first call resolution rates, boosts customer satisfaction, and ultimately increases productivity and profitability. Additionally, the system allows for efficient scheduling of follow-up visits on-site, further enhancing service delivery.
Description
TechSuite is a Windows + cloud SaaS that wraps bench-repair tools (BSOD analysis, HDD testing, malware scanning, Windows update repair, network diagnostics, registry cleanup) behind a unified runner with branded reporting.
The CLI is invokable from any RMM script engine (Syncro, NinjaOne, ConnectWise, Atera, Kaseya/Datto, HaloPSA), making TechSuite a prebuilt scripts library for MSPs running periodic maintenance on managed endpoints. The cloud dashboard handles shop-wide settings, report storage, and webhook events.
v2 integrations with Syncro and RepairShopr push reports to tickets. Reacquired by its original developers in August 2025; since then: AI report summaries, dashboard redesign, infrastructure modernization, 15+ rewritten core tools. Weekly releases.
Per-tech subscription: $25 Basic, $49 Plus (3 techs), $179 Pro (10 techs). 14-day free trial.
API Access
Has API
API Access
Has API
Integrations
Atera
Autotask PSA
ConnectWise Automate
RepairShopr
Rossware
ServiceWorks
Syncro
Integrations
Atera
Autotask PSA
ConnectWise Automate
RepairShopr
Rossware
ServiceWorks
Syncro
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Asurion Services
Website
www.asurion.com/servicebench/
Vendor Details
Company Name
RepairTech
Founded
2011
Country
United States
Website
www.repairtechsolutions.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal