Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
Description
Interactive video software. Turn your videos into interactive experiences. Integrate clickable content that can easily be measured and optimized in real-time. High-tech video technology. You can make watching videos more active than passive. Vudoo's innovative software allows you to add clickable features to get viewers interested. Interactive experiences for all audiences. Interactive video is a great way to use video for internal communication, marketing, or learning and development. Engage viewers with an interactive video that will leave a lasting impression and offer a new way for them to learn, sell or inform. Increase engagement and conversion. In-video forms, links or calls to actions that convert views into leads, traffic, purchases, traffic, engagement, and more will make your videos more effective. Gain richer insights. To uncover deeper insights than ordinary video can offer, go beyond play rates or completion rates.
API Access
Has API
API Access
Has API
Integrations
Acqueon
Adobe After Effects
Adobe Experience Manager
Adobe Premiere Pro
Amazon Connect
Avaya Aura
Brightcove
Magento
Shopify
Webex Contact Center
Integrations
Acqueon
Adobe After Effects
Adobe Experience Manager
Adobe Premiere Pro
Amazon Connect
Avaya Aura
Brightcove
Magento
Shopify
Webex Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Vendor Details
Company Name
Vudoo
Founded
2018
Country
Australia
Website
www.vudoo.com
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing