Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
Description
Our cutting-edge automation streamlines the process of producing video advertisements for large eCommerce platforms and marketplaces. By simply linking your product catalog using a URL feed, Vidyou swiftly generates videos tailored to the size and specifications required for each product. You can save precious time as any updates or new additions to your product range are seamlessly integrated into your Vidyou video inventory. Our award-winning designers craft bespoke templates for your videos at a fraction of the typical cost associated with animation studios. Once connected, your entire ad inventory can be prepared in less than half a minute, allowing you to create a vast array of unique videos instantly. By incorporating personalized viewer data, such as the viewer's name or company, you can enhance engagement. Adding customized videos to your landing page not only captivates your audience but also helps in identifying the most interested leads effectively. This innovative approach ensures that your marketing efforts are both efficient and impactful.
API Access
Has API
API Access
Has API
Integrations
Acqueon
Amazon Connect
Avaya Aura
Facebook
Google Sheets
Instagram
Microsoft Excel
Pinterest
Snapchat
TikTok
Integrations
Acqueon
Amazon Connect
Avaya Aura
Facebook
Google Sheets
Instagram
Microsoft Excel
Pinterest
Snapchat
TikTok
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3,750 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Vendor Details
Company Name
Vidyou
Founded
2018
Country
United States
Website
vidyou.co
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing
Product Features
Video Advertising
Ad Optimization
Collaboration Tools
Creative Asset Management
Demand-Side Platform (DSP)
Design Ads
Display Advertising
In-App Video
Media Buying
Reporting / Analytics
Social Advertising
Supply-Side Platform (SSP)
Video Monetization
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing