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Description
At Sentics Customer Care, we recognize that satisfied customers are essential for the success of your business. Clients wish to reach out to you whenever they have a need, which is why we guarantee a friendly, professional, and timely response to their calls, ensuring they feel valued and comfortable. This allows you to concentrate on the areas of your business where you can provide the most benefit. Whether you require us to manage all of your incoming calls or simply wish to enhance your current team, we can assist with various tasks as needed. No matter your requirements, we have tailored solutions to meet your specific demands. Tired of dedicating all your time to phone calls but don’t want to overlook potential clients? Our simple and cost-effective virtual receptionist and assistant packages are designed to support small businesses, featuring a dedicated team to expertly manage your customer calls and inquiries. With our services, you can reclaim your time and focus on growing your business while we take care of your customer interactions.
Description
Maintain your current phone number while we assign you a distinctive local or toll-free number tailored for your business. You can choose to redirect your existing calls to this new number or utilize the one we offer in your website and marketing materials. Vicky will gladly manage incoming calls with a personalized greeting, assist in scheduling appointments, take messages during your absence, connect callers to the appropriate team members, provide answers to inquiries, and relay essential information regarding your services. Our exceptional, knowledgeable receptionists based in the US can easily differentiate between various call types, such as potential clients, existing customers, urgent matters, and more, managing each according to your specified guidelines. Moreover, you have the flexibility to forward or unforward calls whenever it suits you, whether that's consistently, for a few hours each day, or just particular days of the week. This system ensures that you're always connected while maintaining a professional image for your business.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$24.56 per month
Free Trial
Free Version
Pricing Details
$119 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sentics Customer Care
Country
United Kingdom
Website
senticscustomercare.com
Vendor Details
Company Name
Vicky Virtual
Founded
2015
Country
United States
Website
vickyvirtual.com