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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SendWP is an email service designed specifically to help users resolve WordPress email delivery challenges effortlessly with just a click. Saturday Drive, a growing team of over 20 dedicated individuals, is constantly on the lookout for skilled professionals to strengthen our mission. Since our inception as a single office venture in 2014, we have expanded our reach globally, and we intend to keep that momentum going. We are the creators of two widely-used WordPress form plugins, Ninja Forms and Caldera Forms, and we are eager to welcome an experienced engineer to our ranks to enhance our offerings further. The Engineering Team plays a crucial role in developing, designing, and implementing both new software and enhancements to existing products and services. Our engineers are tasked with researching and innovating the latest features our offerings can provide. Additionally, they are responsible for resolving known issues to ensure that we meet the evolving needs of our user base effectively. As we continue to grow, we remain committed to delivering top-notch solutions that benefit our customers.

Description

A WordPress plugin enhances your site by incorporating a full-fledged support ticket system, enabling users to generate tickets and receive assistance directly from the platform. With Support Genix, you have the capability to create and oversee an unlimited number of tickets for your business needs. This solution supports an infinite number of customers, making it a scalable option for growing enterprises. If you are in search of a ticket system that can adapt and expand alongside your business, Support Genix is the perfect fit, offering unrestricted tickets, users, and agents. Additionally, it includes Business Email accounts, allowing you to handle customer inquiries efficiently from a single dashboard. Take the plunge today and discover how Support Genix can transform your customer support experience. Would you like to reduce the time spent on managing customer support tickets? Support Genix is ready to assist you with its robust ticketing features, which allow for easy ticket creation, management on behalf of users, ticket assignment to team members, and the option to leave internal notes for enhanced collaboration. By streamlining your support process, you can focus more on your core business objectives.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WordPress
Envato Elements
WPForms
WooCommerce

Integrations

WordPress
Envato Elements
WPForms
WooCommerce

Pricing Details

$9 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Saturday Drive

Founded

2014

Country

United States

Website

saturdaydrive.com

Vendor Details

Company Name

Support Genix

Website

supportgenix.com

Product Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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