Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sellora AI serves as a browser-based customer support tool and lead management platform tailored specifically for independent automotive enterprises, such as used car dealerships. This innovative system links vehicle inventory and detailed specifications with customer inquiries and team responses. Employees can categorize each vehicle's features as present, absent, or unknown; if a feature is uncertain, the assistant prompts staff to verify it. With the customer's consent, a contact request can be generated, allowing for the capture of a name, phone number, or email, all associated with the vehicle in question for team evaluation. The platform enables team members to access it based on their roles, consolidating leads, messages, appointments, and follow-ups into a singular workspace. While Sellora facilitates initial customer interactions and ensures effective sales processes, it does not function as a complete dealer management, workshop, or accounting solution. A public demonstration showcases fictional data and predetermined scenarios, but actual usage necessitates account creation, highlighting the importance of personalization in real-world applications. This structure not only streamlines operations for automotive businesses but also enhances customer engagement through efficient communication.
Description
At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple iPadOS
No
Google Chrome
No
HTML
No
Microsoft 365
No
Microsoft Excel
No
Microsoft Outlook
No
Microsoft Word
No
Mozilla Firefox
No
Safari
No
Integrations
Apple iPadOS
Yes
Google Chrome
Yes
HTML
Yes
Microsoft 365
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Microsoft Word
Yes
Mozilla Firefox
Yes
Safari
Yes
Pricing Details
Pilot onboarding is arranged in advance, and any applicable costs are agreed before setup.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sellora AI
Website
www.sellora-ai.nl/
Vendor Details
Company Name
Vital Software
Country
Australia
Website
www.vitalsoftware.com.au
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No