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Description

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Description

Companies that leverage data effectively utilize the Tilores API to establish a cohesive customer profile across all their various source systems. They develop real-time solutions that help mitigate risk, detect fraud, and provide tailored digital experiences, all while avoiding engineering complications. The challenges posed by inconsistent, incomplete, and outdated customer information hinder businesses in their efforts to align, strategize, and report accurately. For organizations to harness their customer data effectively, they must first standardize their schemas and integrate both new and historical data seamlessly. However, even after creating a centralized system with unified customer data, it often necessitates dedicated development efforts to enhance its utility. To streamline this process, it's essential for unified customer data to be synchronized back to the individual source systems of each department, turning every system into a distributed source of truth. This approach empowers businesses to manage risk more efficiently, detect fraud proactively, and enhance customer service. By transforming fragmented and isolated customer data into a comprehensive Customer 360 view, organizations can unlock new insights and drive better decision-making. Ultimately, this unification fosters a deeper understanding of customer behavior, enabling continuous improvement and innovation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Snowflake
Canopy
ChurnZero
Fruition RevOps
Intentomatic
KickFire
Livestorm
Mindstamp
Morf
Nango
Openli
Orb
PodPlay
Raisely
Resmo
TrafficGuard
TwentyThree
X-Cart
Yandex Metrica

Integrations

Snowflake
Canopy
ChurnZero
Fruition RevOps
Intentomatic
KickFire
Livestorm
Mindstamp
Morf
Nango
Openli
Orb
PodPlay
Raisely
Resmo
TrafficGuard
TwentyThree
X-Cart
Yandex Metrica

Pricing Details

$120 per month
Free Trial
Free Version

Pricing Details

$2000/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Twilio

Founded

2011

Country

United States

Website

segment.com

Vendor Details

Company Name

Tilores

Founded

2021

Country

Germany

Website

tilores.io

Product Features

Account Based Marketing

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Data Quality

Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Master Data Management

Data Governance
Data Masking
Data Source Integrations
Hierarchy Management
Match & Merge
Metadata Management
Multi-Domain
Process Management
Relationship Mapping
Visualization

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Features

Alternatives

Alternatives

D&B Connect Reviews

D&B Connect

Dun & Bradstreet
Mortar Reviews

Mortar

MortarAI