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Description
SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.
Description
WALLIX One Remote Access is a cloud-based solution designed to secure, centralize, and manage external access to both IT and operational technology infrastructures, allowing organizations to provide remote vendors, service providers, or external users access to essential assets while maintaining a strong security posture. This solution removes the reliance on VPNs and shared passwords by creating encrypted, outbound-only tunnels from within the corporate network through a Bastion to the remote access service, ensuring that internal systems remain concealed and protected from inbound threats. By implementing multi-factor authentication (MFA) for each remote session, it enhances security further and supports just-in-time access provisioning, granting external users elevated permissions only as necessary and for a limited timeframe. Moreover, it keeps external users separate from the corporate directory, eliminating the need to include them in the main Active Directory, which helps maintain directory integrity and reduces potential risks. This approach not only fortifies security, but also streamlines access management for organizations, ultimately creating a more efficient remote access experience.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rubix Technology
Founded
2012
Country
United States
Website
www.rubixtechnology.com
Vendor Details
Company Name
WALLIX
Founded
2003
Country
France
Website
www.wallix.com/products/remote-access/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback