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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SecureDesk is a self-hosted platform aimed at remote support and device management specifically for Windows systems, ensuring that the user's own infrastructure handles all interactions without relying on external cloud services. It features two modes of connection: attended sessions, which provide real-time assistance with the end user's approval, and unattended access for managing devices that do not have staff present, like servers or kiosks. Additionally, for more complex troubleshooting needs, technicians can access a SYSTEM-level shell to execute administrative commands directly on the device. Central to its architecture is a robust encryption model; both the technician's console and the remote device independently create their own AES-256-GCM encryption keys, with connections initiated solely from the endpoints. The self-hosted relay that facilitates each session only transmits encrypted data and does not possess any keys, ensuring that even the operator of the relay cannot decrypt or view the content of the sessions. This design not only enhances security but also provides peace of mind to users who prioritize data protection during remote interactions.

Description

WALLIX One Remote Access is a cloud-based solution designed to secure, centralize, and manage external access to both IT and operational technology infrastructures, allowing organizations to provide remote vendors, service providers, or external users access to essential assets while maintaining a strong security posture. This solution removes the reliance on VPNs and shared passwords by creating encrypted, outbound-only tunnels from within the corporate network through a Bastion to the remote access service, ensuring that internal systems remain concealed and protected from inbound threats. By implementing multi-factor authentication (MFA) for each remote session, it enhances security further and supports just-in-time access provisioning, granting external users elevated permissions only as necessary and for a limited timeframe. Moreover, it keeps external users separate from the corporate directory, eliminating the need to include them in the main Active Directory, which helps maintain directory integrity and reduces potential risks. This approach not only fortifies security, but also streamlines access management for organizations, ultimately creating a more efficient remote access experience.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rubix Technology

Founded

2012

Country

United States

Website

www.rubixtechnology.com

Vendor Details

Company Name

WALLIX

Founded

2003

Country

France

Website

www.wallix.com/products/remote-access/

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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