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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ScanQueue is a virtual queue management system that utilizes QR codes to assist events, retail shops, and hospitality venues in minimizing wait times, eradicating physical lines, and enhancing customer movement through the use of SMS alerts and real-time monitoring. This innovative platform integrates various features such as a virtual queue, efficient queue management, SMS notifications, a QR code system, and is designed specifically for events and retail environments, ensuring a smoother experience for both businesses and their patrons. Additionally, it streamlines operations, allowing for better resource allocation and customer satisfaction.

Description

We serve as a vital link to enhance customer service experiences. Virtual Q reduces customer interactions with crowded areas in stores, supermarkets, and offices by offering a contact-free method to regulate customer movement. This innovative digital platform is tailored for retailers aiming to operate safely during the COVID-19 pandemic, featuring advantages for both customers and staff alike. VirtualQ ensures a heightened sense of security for customers by facilitating social distancing and reducing exposure to large crowds. Additionally, it aids in regulating customer flow within stores while adhering to local and federal capacity guidelines. Store owners can also take advantage of this platform to create a service model centered around customers reserving specific time slots for their visits. Moreover, it provides the functionality to establish dedicated lines for particular demographics, such as elderly individuals and expecting mothers, ensuring they receive the attention and care they need. This system not only enhances safety but also improves customer satisfaction and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99/month
Free Trial No 
Free Version Yes 

Pricing Details

$15.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tugadot Pty Ltd

Founded

2025

Country

Australia

Website

scanqueue.com

Vendor Details

Company Name

Akcelita

Founded

2014

Country

United States

Website

www.akcelita.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Waitlist

Alerts/Notifications Yes 
Customer Database No 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist No 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

Alternatives

Alternatives

Awaiting Reviews

Awaiting

Vaporware
Q Waits Business Reviews

Q Waits Business

Boolean Array
ScanQueue Reviews

ScanQueue

Tugadot Pty Ltd