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Description
SautiKit is a versatile cloud-based voice platform designed for developers and enterprises to create call functionalities specifically tailored for the Kenyan market. It offers an API and SDKs that enable users to obtain Kenyan phone numbers, manage both inbound and outbound calls, set up IVR systems and call routing, receive webhooks for call events, and access recordings along with usage analytics. Teams can develop sophisticated AI voice agents for handling incoming queries and orchestrate automated outbound messaging campaigns, or they can stream live audio from calls to their own voice applications. Additionally, SautiKit supports calling through web browsers and mobile apps, provides SIP access for compatible devices, facilitates WhatsApp calling, includes prepaid wallet billing, and features a hosted Model Context Protocol server for effectively managing phone numbers, calls, agents, and campaigns using various AI development tools. Common applications of this platform encompass enhancing customer service, sending appointment reminders, delivering transaction notifications, coordinating dispatch services, and embedding voice capabilities into software solutions. With its wide-ranging features, SautiKit empowers businesses to innovate and streamline their communication strategies effectively.
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Claude
Yes
Claude Code
Yes
Cursor
Yes
Freshdesk
Yes
Gemini
Yes
Model Context Protocol (MCP)
Yes
OpenAI
Yes
VICIdial
No
Visual Studio Code
Yes
WhatsApp
Yes
Integrations
Claude
No
Claude Code
No
Cursor
No
Freshdesk
No
Gemini
No
Model Context Protocol (MCP)
No
OpenAI
No
VICIdial
Yes
Visual Studio Code
No
WhatsApp
No
Pricing Details
KES 500/month
Local Kenyan voice numbers cost KES 500/month. Outbound voice is KES 0.05/second, and inbound voice is free. Managed AI calls add KES 4/minute. The REST API, SDKs, team seats, console, and webhooks have no platform fee. Usage is billed from a prepaid wallet.
Free Trial
No
Free Version
Yes
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Helloduty
Founded
2020
Country
Kenya
Website
sautikit.com
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com