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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sarvam Conversational Agents, also known as Sarvam Samvaad, is a robust conversational AI solution tailored for enterprises, facilitating the creation, deployment, and expansion of sophisticated, human-like agents that can operate seamlessly across various communication platforms. This platform empowers organizations to handle voice calls, WhatsApp chats, in-app messaging, and web interactions through a single cohesive system, ensuring that the agent maintains context and memory across different channels. By integrating thoroughly with enterprise systems like CRM, core banking, and payment platforms, it allows agents to access real-time customer information, perform workflows, and automatically update business systems with results. Furthermore, it excels in multilingual communication, particularly in Indian languages, enabling agents to comprehend intricate phrases, everyday spoken language, alphanumeric characters, and proper nouns with remarkable precision. Designed specifically for production environments, Sarvam Conversational Agents enables businesses to transition efficiently from pilot testing to full-scale implementation, ensuring a smooth operational flow. This adaptability enhances the overall customer experience, making interactions more intuitive and effective.

Description

Enhance your sales and operations team with our AI agent, capable of executing intricate tasks across various languages through both text and voice communication while ensuring enterprise-level security. By integrating AI with human agents, you can achieve remarkable efficiency that is 100 times greater than traditional methods. Every call is automatically transcribed into a chat format, and recordings are readily available for review, enabling you to assess the precision of AI-generated responses effortlessly. You can also establish diverse development paths for agents by linking checkpoints with calls, wait times, SMS, and reminders via WhatsApp. Custom workflows can be effortlessly created using AI agents in just a few clicks. Tailor your AI agent by easily replicating the voice, style, tone, knowledge base, and specific use cases of your top-performing agent directly from our user-friendly dashboard. Our system seamlessly supports text, voice, and digital messaging, eliminating the need to invest in multiple vendors for a comprehensive AI-driven call center solution. Ultimately, this approach not only saves costs but also streamlines your operations significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp
Gmail
SAP ERP
Sarvam AI
Slack
Zendesk

Integrations

WhatsApp
Gmail
SAP ERP
Sarvam AI
Slack
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sarvam

Founded

2023

Country

India

Website

www.sarvam.ai/products/conversational-agents

Vendor Details

Company Name

TalkStack AI

Founded

2023

Country

United States

Website

www.talkstack.ai/

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

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