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Description
Your IT can be the leader of the digital back-office journey. SapphireIMS transforms IT operations with its agile and intelligent solutions for IT Service Management and IT Asset Management. Fully digitized, automated IT functions with ITIL practices pave the way for all the other functions. SapphireIMS automates your back-office operations, and brings the ITIL benefits to each function. Enterprise Service Management connects all your functions and breaks down silos. Enterprise Asset Management automates the management and tracking of all assets, from IT to non-IT, physical to virtual, software to hardware, contracts to entitlements, and hardware to software. This allows for savings of up to 40%. You can prioritize and manage all compliances and risks with the help of pre-built templates, intelligent automation, and alignment to industry-specific regulations.
Description
Achieve effective oversight of fixed IT assets while ensuring streamlined license management, compliance tracking, and cost savings, all facilitated by easy-to-install micro agents and user-friendly software reports. With the ability to remotely control and distribute software to any internet-connected PC without requiring a VPN, you can keep your systems current through patch management tools designed for Windows and various ITIL software environments. This system features remote access capabilities, allowing you to assist users across different locations seamlessly. You can provide top-tier systems management for your global desktop assets regardless of their network connection status. Detailed asset management reveals the existing resources, while continuous helpdesk interactions, reports, and audits document the modifications being made by end users to their systems. Additionally, TriActive offers a SaaS service desk solution comprising three integrated components to enhance your IT operations. This comprehensive approach ensures that your organization remains agile and responsive to both asset management and user support needs.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tecknodreams Software Consulting
Founded
2002
Country
India
Website
www.sapphireims.com
Vendor Details
Company Name
TriActive
Website
ignitetech.com/softwarelibrary/triactive
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History