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Average Ratings 4 Ratings

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ease
features
design
support

Description

Salesmachine is a dynamic platform designed for real-time customer scoring, enabling businesses to track the well-being and engagement of their clients, thereby creating additional avenues for sales growth. This tool equips sales teams with comprehensive insights into customers who may require assistance during onboarding, those with high conversion potential, individuals likely to consider upselling, and clients at risk of non-renewal. Additionally, the platform provides timely notifications to teams regarding shifts in customer health and usage patterns, ensuring they can promptly address the needs of their customers. By utilizing Salesmachine, organizations can enhance their customer relationships and ultimately boost retention rates.

Description

SuccessGuardian is an AI-powered Customer Success Platform (CSP) designed for growing SaaS businesses to scale their customer success efforts efficiently. Launched in 2023 and based in India, it offers an end-to-end solution tailored for Customer Success Managers (CSMs), success leaders, and revenue teams. The platform provides a unified 360° view of each customer by integrating data from multiple sources such as CRMs, support tools, and billing systems. This centralization enables teams to calculate dynamic health scores, track risks, and uncover upsell or renewal opportunities. SuccessGuardian also offers AI-driven survey tools for customer feedback and sentiment analysis, which help improve satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Stripe
Zendesk
Desktop.com
Gmail
HubSpot Service Hub
Integry
Jira
Mailgun
Mailjet
QuickBooks Accountants
Rambox
Rocketlane
Stackreaction
Voxloud
Wufoo
Zoho Billing

Integrations

HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
Stripe
Zendesk
Desktop.com
Gmail
HubSpot Service Hub
Integry
Jira
Mailgun
Mailjet
QuickBooks Accountants
Rambox
Rocketlane
Stackreaction
Voxloud
Wufoo
Zoho Billing

Pricing Details

$60.00/month/user
Free Trial
Free Version

Pricing Details

$50/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesmachine

Founded

2016

Country

France

Website

www.salesmachine.io

Vendor Details

Company Name

SuccessGuardian

Founded

2023

Country

India

Website

www.successguardian.in

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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