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Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
Description
Yollty gives local businesses a loyalty program in their own branding, together with the tools to bring customers back and attract new ones. It is designed for cafés, restaurants, bakeries, hair and beauty salons, retail shops and businesses with several locations.
Signing up is quick for customers: they can give their phone number at the till, open the business's branded loyalty web app, or add a card to their Google or Apple Wallet. There is nothing to download.
Each business decides how loyalty works. It can reward with points, stamps or tiers, and set its own earning rules, for example extra points on quiet days, special rates for VIPs or certain products, or a bonus once a customer spends above a set amount. When a customer pays, staff scan their card to log the visit and see their profile, including past visits, tier, tags and lifetime value.
Yollty also automates birthday rewards, win-back messages and VIP offers, sends promotions by push notification, wallet notification, SMS or email, invites happy customers to review the business on Google, and rewards referrals. Surveys, a spin-the-wheel game and a reporting dashboard for every store complete the platform.
It connects natively to Epos Now, Loyverse and Square, as well as Shopify, WooCommerce, PrestaShop and other systems through an open API.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Epos Now
No
Lightspeed Restaurant
No
Loyverse POS
No
PrestaShop
No
Salesforce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Shopify
No
Square POS
No
Tableau
Yes
Integrations
Epos Now
Yes
Lightspeed Restaurant
Yes
Loyverse POS
Yes
PrestaShop
Yes
Salesforce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Shopify
Yes
Square POS
Yes
Tableau
No
Pricing Details
$20,000 per month
Free Trial
Yes
Free Version
No
Pricing Details
$79/month
Yollty plans start from $79 per month per location, billed monthly, with annual billing also available. Every plan includes unlimited members, a fully branded loyalty web app, and Google and Apple Wallet cards. Higher plans add advanced marketing, analytics and white-label options such as a custom domain. Businesses with several locations benefit from reduced pricing on each additional location. There are no setup fees for the platform itself, although a one-time fee may apply to certain integrations. A 7-day free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Vendor Details
Company Name
Yollty
Founded
2018
Country
Luxembourg
Website
www.yollty.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes