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Average Ratings 0 Ratings

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features
design
support

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Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

Description

Yollty gives local businesses a loyalty program in their own branding, together with the tools to bring customers back and attract new ones. It is designed for cafés, restaurants, bakeries, hair and beauty salons, retail shops and businesses with several locations. Signing up is quick for customers: they can give their phone number at the till, open the business's branded loyalty web app, or add a card to their Google or Apple Wallet. There is nothing to download. Each business decides how loyalty works. It can reward with points, stamps or tiers, and set its own earning rules, for example extra points on quiet days, special rates for VIPs or certain products, or a bonus once a customer spends above a set amount. When a customer pays, staff scan their card to log the visit and see their profile, including past visits, tier, tags and lifetime value. Yollty also automates birthday rewards, win-back messages and VIP offers, sends promotions by push notification, wallet notification, SMS or email, invites happy customers to review the business on Google, and rewards referrals. Surveys, a spin-the-wheel game and a reporting dashboard for every store complete the platform. It connects natively to Epos Now, Loyverse and Square, as well as Shopify, WooCommerce, PrestaShop and other systems through an open API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Epos Now No 
Lightspeed Restaurant No 
Loyverse POS No 
PrestaShop No 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Shopify No 
Square POS No 
Tableau Yes 

Integrations

Epos Now Yes 
Lightspeed Restaurant Yes 
Loyverse POS Yes 
PrestaShop Yes 
Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Shopify Yes 
Square POS Yes 
Tableau No 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Pricing Details

$79/month
Yollty plans start from $79 per month per location, billed monthly, with annual billing also available. Every plan includes unlimited members, a fully branded loyalty web app, and Google and Apple Wallet cards. Higher plans add advanced marketing, analytics and white-label options such as a custom domain. Businesses with several locations benefit from reduced pricing on each additional location. There are no setup fees for the platform itself, although a one-time fee may apply to certain integrations. A 7-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Vendor Details

Company Name

Yollty

Founded

2018

Country

Luxembourg

Website

www.yollty.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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