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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Salesforce’s HR Service Management platform empowers both HR teams and employees with AI-driven solutions that simplify HR processes and enhance service delivery. With an intuitive employee portal, case management features, and automated workflows, employees can easily find answers and complete tasks without assistance. The platform supports seamless communication across channels such as email, phone, and messaging, while also leveraging AI to help HR teams resolve cases more efficiently and scale operations without increasing headcount. Salesforce’s HR Service is designed to drive employee satisfaction and optimize HR service management.

Description

Traction on Demand presents its Employee Relationship Management (ERM) solution, an all-encompassing HR platform designed on Salesforce that oversees the complete employee journey from recruitment to retirement. By centralizing HR data alongside sales, marketing, and service information, organizations can achieve a holistic understanding of their workforce, thereby positioning HR as a vital business partner. Historically, businesses have leveraged Customer Relationship Management (CRM) systems to assess and optimize customer interactions, while the employee and candidate experiences have often been relegated to a patchwork of isolated systems. Valuable insights are captured through various tools such as Applicant Tracking, HR Information, Human Capital Management, and Learning Management systems, yet these insights remain largely inaccessible to those outside of HR departments. With the introduction of Traction ERM, this innovative solution integrates these disparate data sources into a cohesive HR framework, significantly enriching the overall employee experience. This unified approach not only streamlines HR processes but also empowers organizations to leverage data for improved decision-making regarding their workforce.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

APISCRAPY

Integrations

APISCRAPY

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/eu/service/employee-engagement/

Vendor Details

Company Name

Traction on Demand

Country

Canada

Website

www.tractionondemand.com/blog/introducing-traction-erm/

Product Features

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking

Product Features

Applicant Tracking

Assessments
Background Screening
Candidate Management
Collaboration Tools
Internal HR
Interview Management
Interview Scheduling
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Resume Search
Self Service Portal
Workflow Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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