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Description
Accelerate your growth in eCommerce by leveraging Salesforce Commerce Cloud, previously known as Demandware, which is designed with a focus on your customers. Maintain a competitive edge with a flexible commerce platform that integrates seamlessly with the leading CRM in the world. By connecting Commerce Cloud 360 with Slack, you can enhance collaboration, adjust rapidly to market needs, and create a cohesive customer journey that enhances success from any location, tailored for various industries. Boost both revenue and customer relationships through a fully integrated digital journey that combines data unification, personalized interactions, and revenue growth across multiple channels, facilitated by automation and AI, all anchored in a single source of truth. Increase your conversion rates and foster brand loyalty with a streamlined customer experience that spans from marketing and sales to commerce, fulfillment, service, and more. Choose between user-friendly click-based options or more sophisticated coding tools to build your ideal solution. Innovate quickly to keep pace with customer expectations, scale your operations globally, and adeptly respond to varying demand levels. Additionally, expand your commerce capabilities through a robust ecosystem of partner applications to enhance your offerings. This comprehensive approach empowers your business to thrive in an ever-evolving digital landscape.
Description
Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.
API Access
Has API
API Access
Has API
Integrations
Algolia
Aprimo
Beauty Matching Engine
Beveel
Bronto Marketing Platform
CDS Visual
Credit Key
Flowbox
GRIN
Global-e
Integrations
Algolia
Aprimo
Beauty Matching Engine
Beveel
Bronto Marketing Platform
CDS Visual
Credit Key
Flowbox
GRIN
Global-e
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/commerce-cloud/overview/
Vendor Details
Company Name
Tecsys
Founded
1983
Country
Canada
Website
www.tecsys.com/omni-retail-solutions/order-management/
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management
Product Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management