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Average Ratings 0 Ratings
Description
Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.
Description
In today's fast-paced business environment, organizations are actively seeking strategies to enhance their revenue, minimize expenses, and accelerate their operations. Implementing adaptable pricing structures for products and services, effectively managing recurring revenue and enterprise contracts, and transforming business models without limitations can provide a significant competitive advantage; however, not all billing solutions are equipped to keep pace with these market demands. Fortunately, The Kansys Edge stands out as a comprehensive platform designed for charging, pricing, billing, settlement, and customer support. This innovative solution enables businesses to tailor their operations according to their preferences and requirements. With a flexible billing system that aligns with various industries and business models, it incorporates subscription and usage-based pricing backed by a robust enterprise-grade rating and pricing engine. Subscriptions ensure a steady stream of predictable recurring revenue, while consumption-based models enable continuous income that aligns with customer commitments and consumption patterns. Ultimately, The Kansys Edge not only simplifies billing processes but also enhances overall business agility.
API Access
Has API
API Access
Has API
Integrations
Collate
Salesforce
Pricing Details
$325 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/communications/cloud/
Vendor Details
Company Name
The Kansys Edge
Country
United States
Website
www.kansys.com/enterprise-billing-software/
Product Features
Product Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator