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Average Ratings 0 Ratings
Description
Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.
Description
Salesforce Agentforce Revenue Management is a powerful CPQ and revenue optimization platform designed to streamline the entire quote-to-cash lifecycle. It connects product catalogs, pricing, contracts, orders, and billing within a single, AI-powered environment. Sales teams can generate accurate quotes instantly using a familiar, spreadsheet-like interface that improves usability and speed. Guided selling flows ensure compliance with pricing policies and discount thresholds. Automated approvals and configurable rules help minimize revenue leakage and operational risk. The unified product catalog reduces SKU complexity while supporting multi-channel sales strategies. Self-service and API-first capabilities enable seamless integration with ecommerce and partner sales channels. AI-driven deal management enhances collaboration while maintaining secure, role-based access. Real-time data insights support better forecasting and revenue planning. Agentforce Revenue Management empowers businesses to scale revenue operations efficiently and close more opportunities with confidence.
API Access
Has API
API Access
Has API
Integrations
Collate
Salesforce
CDS Visual
Gearset
Journeys
Ledge
Propel
Salesforce CPQ
Sculptor CPQ
Integrations
Collate
Salesforce
CDS Visual
Gearset
Journeys
Ledge
Propel
Salesforce CPQ
Sculptor CPQ
Pricing Details
$325 per month
Free Trial
Free Version
Pricing Details
$75 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/communications/cloud/
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/sales/cpq/
Product Features
Product Features
CPQ
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce
Revenue Operations
AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation