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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Increase your profits by implementing a customer loyalty and rewards initiative through SailPlay Loyalty. SailPlay provides a platform designed for B2C businesses to create personalized loyalty programs. Featuring an adaptable bonus points system for consumers, an integrated CRM solution, a unified loyalty program encompassing both online and offline retail, along with numerous cutting-edge functionalities, SailPlay equips companies with a distinct edge in the marketplace. This comprehensive approach to customer engagement not only fosters brand loyalty but also drives repeat business effectively.

Description

Our cutting-edge software is designed specifically for niche travel brands, combining user-friendliness with reliability while providing significant value. With an in-depth grasp of the unique requirements of various specialist operators—from luxurious villas to adventurous camping, from sailing excursions to thrilling skiing trips, and from guided tours to independent adventures—we collaborate closely with each client to tailor a technology solution that fits their individual needs. Our platform is versatile enough to handle everything from basic bookings to intricate arrangements, accommodating both low and high-value transactions, while consistently placing the customer at the forefront of our mission. Ensuring they receive essential features such as variety, simplicity, and adaptability is at the heart of our operational philosophy. As part of the ATCORE Group, one of the premier travel technology companies globally, Tigerbay is dedicated to facilitating memorable vacations and providing measurable returns on investment for our clients. Our commitment to innovation and customer satisfaction drives us to continuously enhance our offerings in this dynamic industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Foodetective Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lightspeed Retail Yes 
QuickBooks Online Yes 
Shopify Yes 
WordPress Yes 

Integrations

Foodetective No 
HubSpot CRM No 
HubSpot Customer Platform No 
Lightspeed Retail No 
QuickBooks Online No 
Shopify No 
WordPress No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SailPlay

Founded

2012

Country

United States

Website

sailplay.net

Vendor Details

Company Name

TigerBay

Founded

2008

Country

United Kingdom

Website

www.tigerbay.co.uk

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management No 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

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