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Description
Sabienzia revolutionizes telephony by transforming it into intelligent communication, enabling businesses to make data-driven decisions based on metrics, context, and meaning, all while streamlining workflows through automation. With over ten years of experience in offering cloud telephony solutions, Sabienzia enhances customer service for established firms in the travel, automotive, and e-commerce industries around the globe, utilizing a completely GDPR-compliant infrastructure that is entirely hosted in Europe, ensuring the highest level of PCI security. In just a few minutes, you can establish a fully customizable cloud-based customer service system to effectively engage with your international audience. Our goal is to create a centralized platform that empowers your users to deliver a more personalized, meaningful, and empathetic experience to customers from any location. You can initiate the cloud contact center solution for your business in just one minute without any installations required. By leveraging the appropriate channels and metrics, you can maintain a closer connection with your customers, remote agents, and employees, fostering a more collaborative environment. This seamless integration allows for improved communication and service efficiency, ultimately leading to enhanced customer satisfaction.
Description
In today's fast-paced environment, the ability for professionals to effectively communicate with colleagues and clients is more crucial than ever. Our telephony solutions are flexible enough to cater to diverse requirements, whether you are in a traditional office setting or working remotely. From fixed and mobile telephony to trunking and contact centers, our business telephony offerings are increasingly versatile. Sewan's solutions are customizable to meet a wide range of demands. The advanced voice technologies integrated into our products ensure exceptional call clarity and unwavering reliability. We understand that business needs can evolve swiftly, allowing for quick adjustments such as adding or removing lines and importing contacts in mere moments. No matter the type of business telephony you opt for, our solutions aim to be as economical as possible, eliminating unnecessary features. Additionally, our offerings are tailored for the global market, ensuring that each package can be modified according to specific requirements. This comprehensive approach helps businesses of all sizes maintain efficient communication channels.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Freshdesk
Microsoft 365
Microsoft Teams
SAP Cloud Platform
Yeastar P-Series PBX System
Zendesk
Integrations
Salesforce
Freshdesk
Microsoft 365
Microsoft Teams
SAP Cloud Platform
Yeastar P-Series PBX System
Zendesk
Pricing Details
€10 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sabienzia Technologies
Founded
2009
Country
Germany
Website
sabienzia.com
Vendor Details
Company Name
Sewan
Founded
2007
Country
Spain
Website
www.sewan.be/products/business-telephony/
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
