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Description

SaaS Pro Max serves as a comprehensive platform for product analytics and observability, specifically designed for software teams and founders operating web or server applications. By utilizing both browser and server SDKs, it captures a wide range of data including page views, custom events, errors, performance metrics, web vitals, session details, and revenue figures. This information is systematically categorized based on application, environment, individual users, and sessions to facilitate in-depth analysis. Teams can access a unified console to evaluate critical metrics such as traffic sources, conversion funnels, user retention rates, individual profiles, session replays, error classifications, performance traces, system uptime, feature flags, and revenue streams; the availability of modules and retention features varies according to the chosen subscription plan. Additionally, the platform is equipped with a Management API, a Pilot feature, and an MCP server to aid in investigations and manage agent workflows with specific permission scopes. Users benefit from various tools including customizable dashboards, access control settings, data export options, and seamless event ingestion capabilities. The setup process is streamlined with guides for integrating script tags, as well as for implementing React and Node solutions. Subscription plans are tailored based on monthly event volume, offering both free and premium tiers to suit different needs. Ultimately, SaaS Pro Max empowers teams to correlate product performance with issues, system reliability, new releases, and the rollout of features, enhancing their overall operational efficiency. This enables organizations to make data-driven decisions to improve their software products continuously.

Description

Totango helps businesses transform customer success into a predictable engine for growth by connecting customer data, insights, and engagement across the entire lifecycle. Built for enterprises with evolving and multi-layered customer relationships, it simplifies managing complex hierarchies, product lines, and workflows. Real-time health scoring provides a complete picture of customer behavior, giving teams the clarity to act before risks become churn. With pre-built SuccessBLOCs, organizations can quickly launch best-practice frameworks and scale without slowing down. Automated digital touchpoints complement human-led interactions, ensuring customers consistently receive value regardless of segment. Totango’s campaign tools help teams reach the right users at the right moment with high-impact messaging. Leaders gain visibility into financial performance, trends, and operational efficiency through powerful analytics. The platform enables businesses to grow revenue, improve efficiency, and create meaningful, lasting customer outcomes.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

AccessOwl No 
Amazon Redshift No 
Amazon S3 No 
Causal No 
Constant Contact Lead Gen & CRM No 
Dropbox No 
Google Cloud BigQuery No 
Google Docs No 
Grow No 
HubSpot CRM No 
InboxCRM by AppEQ No 
Jira Work Management No 
MySQL No 
PostgreSQL No 
SAP Marketing Cloud No 
Segment No 
Stackreaction No 
TheLoops No 
Zapier No 
Zuora No 

Integrations

AccessOwl Yes 
Amazon Redshift Yes 
Amazon S3 Yes 
Causal Yes 
Constant Contact Lead Gen & CRM Yes 
Dropbox Yes 
Google Cloud BigQuery Yes 
Google Docs Yes 
Grow Yes 
HubSpot CRM Yes 
InboxCRM by AppEQ Yes 
Jira Work Management Yes 
MySQL Yes 
PostgreSQL Yes 
SAP Marketing Cloud Yes 
Segment Yes 
Stackreaction Yes 
TheLoops Yes 
Zapier Yes 
Zuora Yes 

Pricing Details

$12/month
Free: $0/month for up to 10,000 accepted events per month, one application, two members, and 30-day retention; no payment card is required. Starter: $12/month for 100,000 events, or $100.80 billed annually. Prices are in USD before tax. Event limits are shared across the organization; paid plans have a 10% grace band and do not automatically charge for overages. Modules and retention vary by plan.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Make Agent Fast

Country

South Korea

Website

saaspro.dev/

Vendor Details

Company Name

Totango

Founded

2010

Country

United States

Website

www.totango.com

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Experience Management

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

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